Retail Store Manager - MAC Cosmetics - Charlestown, MA, United States

Company: Hudson Group
Location: Charlestown
Posted on: July 22, 2021

Job Description:

Located at Charlestown, MA, United States

Grow With Us!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.

This MAC Retail Beauty Store Manager Job Is For You, If You Enjoy:

Inspiring customers to express their individual beauty by creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

MAC Retail Beauty Store Manager Key Accountabilities:
• Meet your individual responsibility and determine and communicate individual and team sales goals and hold staff accountable for results in accordance with the company's business practices
• Analyze and review goal attainment and develop strategies to improve performance
• Model the standard for staff in regards to customer service expectations as outlined by M
• A
• C and ensure staff delivers consistent, excellent customer service in accordance with our standards
• Maintain a cohesive, cooperative work environment through team building and motivation
• Manage time, establish clear priorities, and delegate effectively and efficiently to meet goals, objectives, and maximize individual contribution and engagement
• Hold regular, productive staff meetings with AT&D present to reference best practices and seek feedback in order to improve their work
• Administer all training programs for selling skills, customer service, products, and operations
• Conduct monthly coaching sessions to communicate objectives, set goals, align and engage the team in the vision
• Perform thorough and timely staff reviews and initiate increases, promotions, disciplinary action, and terminations with MRO and Human Resources approval
• Control all store expenses within budget guidelines and maintain appropriate inventory levels
• Manage cash loss prevention procedures and established security policies
• Execute new launch displays, collateral placement, etc.
• Oversee all planning details for events
• Follow and implement all corporate visual presentation standards and guidelines
• Adhere to and model M
• A
• C's policies regarding customer service expectations, dress code, and professional standards

MAC Retail Beauty Store Manager Required Qualifications:
• 5 years of retail experience, 1-2 years of management experience preferably within cosmetics
• Previous experience in cosmetic field preferred
• The ability to provide inspirational, authentic, and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Proficient in Microsoft office
• Ability to work 40 hours a week including days, nights, weekends, and special events in a fast-paced work environment
• High School Diploma or equivalent is required, College Degree preferred

Some of our company-offered benefits for you and your family include:
• Health & Well Being: Medical/Dental/Vision Insurance
• Paid Time Off
• Various Personal and Parental Leave Programs
• Universal Life Insurance
• Retirement Programs & Matching Employee Contributions: 401K & RRSP
• A 20% off Hudson Employee Discount
• Employee Recognition & Anniversary Programs
• Training, Development, and Growth Opportunities
• Tuition Assistance & Scholarship Programs

For additional information on our benefits, please visit: https://www.hudsongroup.com/careers/our-perks.

Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

#AF123

Keywords: Hudson Group, Boston , Retail Store Manager - MAC Cosmetics - Charlestown, MA, United States, Other , Charlestown, Massachusetts