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IT Systems Engineer

Company: Mattapan Community Health Center
Location: Boston
Posted on: November 22, 2021

Job Description:

JOB DESCRIPTION COVID Vaccination required or proof of exemption status (religion or medical). The IT Systems Engineer will have primary responsibility for designing and supporting our technology infrastructure. You will be working on building and maintaining our environment to ensure MCHC's technology infrastructure is reliable and has the appropriate security safeguards in place enabling HIPAA/HITECH compliance and certifications. The IT Systems Engineer will be responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems and infrastructure. The IT Systems Engineer will identify methods, solutions, and provide project leadership in order to provide a high level of service to all MCHC departments. The position will report directly to the Director of IT and be a member of the IT Team. SUMMARY OF QUALIFICATIONS AND REQUIREMENTS: Required: 4 Year / Bachelor's Degree; Cybersecurity, Computer Science, Information Technology, or a related discipline 2+ years of FortiGate firewall administration 2+ years of Aruba switches and Wi-Fi administration including Aruba Central 3+ years of Microsoft 365 & Microsoft System Administration Strong Information Security Background with relevant domain and tool knowledge Understanding of security best practices Able to estimate, plan, and organize tasks associated within the role with minimal assistance. Ability to work in a fast-paced environment. Ability to participate in on-call rotations. Ability to communicate in an understandable, polite, friendly manner, both written and verbal. Strong organizational skills and ability to multi-task. Preferred: OCHIN/EPIC Site Specialist certification Fortinet NSE4 and NSE5 certifications preferred Aruba Networks/HP ACSA, ACSP, ACNSA certifications preferred Microsoft 365 Fundamentals, Microsoft 365 Modern Desktop Administrator Associate, Microsoft 365 Security Administrator Associate, Microsoft 365 Teams Administrator Associate, Microsoft 365 Enterprise Administrator expert and/or Azure Security Engineer Associate certifications preferred Job Requirements:RESPONSIBILITIES 1. 90% The primary responsibilities will be to serve as a technical expert in the areas of network infrastructure including firewalls, routers, switches, ISP's, MPLS networks, Wi-Fi, Microsoft 365 Administration, Microsoft Servers, and Microsoft Windows. Training users on desktop applications, Microsoft Windows user support, troubleshooting desktop and laptop systems, troubleshooting printers, documentation of standards and procedures in relation to desktop issues, and providing general Help Desk services. 2. 10% OCHIN Epic Support Provide backup support for EPIC tasks including passwords resets and others as assigned by the IT Director. Must cooperate fully with MCHC's Corporate Compliance Program and performs all tasks as assigned by the Director of Jobble

Keywords: Mattapan Community Health Center, Boston , IT Systems Engineer, Other , Boston, Massachusetts

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