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IT Field Support/Desktop Support

Company: K-TEK RESOURCING
Location: Boston
Posted on: November 23, 2021

Job Description:

Skills:
Phone support experience necessary.
Technical Service desk or technical call center experience is necessary.
Disciplined, systematic problem solving skills required.
Windows Operating systems
Clients: Windows7, Windows Vista, Windows XP, Windows 2000,Windows 8,Windows 10
Servers: Windows 2000, Windows 2003, Windows 2008,
Knowledge of Active Directory, Exchange 2003/2007
ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
Internet browsers (e.g. Explorer, Chrome, Firefox),
VPN and remote dial-in users
Support for laptop, desktops, and printers
PDA and blackberry support
Others: Adobe Acrobat and other common desktop applications like WinZip, etc
Job Types: Full-time, Temporary

Salary: $23.00 - $27.00 per hour

Schedule:
8 hour shift
Ability to commute/relocate:
Boston, MA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Work Remotely:
No

Keywords: K-TEK RESOURCING, Boston , IT Field Support/Desktop Support, Other , Boston, Massachusetts

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