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Automotive Client Care Specialist

Company: Herb Chambers
Location: Boston
Posted on: January 16, 2022

Job Description:

Imagine coming to work every day with the tools and training you need to be successful and the confidence knowing you are working for the best. Voted a Top Place to Work in MA by The Boston Globe 12 years in a row!For over 35 years we have been committed to providing an exceptional client experience and we know that starts with our most valuable resource-our team members. The Herb Chambers Companies is currently looking for an Automotive SERVIVE BDC/Client Care Specialist and Manager Trainees to join our Team.As a BDC/Client Care Specialist atour State-of-the-Art CentralizedHerb Chambers Honda of Bostonyou will handle inbound/outbound calls and appointment setting for our service customers. We are looking for someone comfortable with high volume calling, a "GO GETTER" and a professional well-spoken candidate. If you have experience in customer service, telemarketing, retail or sales then we encourage you to apply today! Previous dealership experience is a plus, but not required.Turn your talent into profit and apply today!What do we offer you?

  • Nationally recognized training and tools
  • Medical (HMO & PPO), vision, life & Dental
  • 401K Retirement
  • Newly remodeled & state of the art work space and environmentWhat are day-to-day responsibilities?
    • High volume of outbound and inbound phone calls
    • Creating appointments for guests
    • Learning customers' needs while building rapport
    • Completing follow-up tasks on daily activities, contact lists and campaigns
    • Daily and Monthly performance reportingSubmit your resume today for a confidential interview!IND6Requirements:
      • Strong phone, email, and communication skills
      • Positive attitude and high energy at all times
      • Basic MS Office knowledge; computer software and Internet proficiency
      • Professional appearance, verbal/written communication and strong

Keywords: Herb Chambers, Boston , Automotive Client Care Specialist, Other , Boston, Massachusetts

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