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Senior User Experience Researcher (Remote)

Company: Vericast
Location: Boston
Posted on: January 16, 2022

Job Description:

Company Description

Vericast business, is the leader in marketing technology and consumer engagement. We work with over 60,000 companies and brands in a wide array of industries, partnering to anticipate consumer intent, inspire action, and create demand. NCH Marketing Services, Inc. and Clipper Magazine are Valassis subsidiaries is its consumer brand. Its signature Have You Seen Me? - program delivers hope to missing children and their families. Follow Vericast on LinkedIn, Instagram, Facebook and Twitter.

Job Description

Vericast is searching for a creative Senior User Experience Researcher to join our UX team. The ideal candidate has experience utilizing a full range of research methods and tools to capture user findings, uncover actionable insights, and provide recommendations on product and organization strategies. This position will be responsible for performing qualitative and quantitative user research and testing Vericast's product suite while collaborating with Product Managers and UX Designers during the concept, research, and post-testing phases.

Are you passionate about investigating, understanding, and knowing your users' needs? Are you interested in joining an energetic multidisciplinary team? Our designers and researchers inspire each other daily by sharing ideas, articles, interaction examples, and product designs. We are driven by our collective passion for innovation within the UX realm. We want another individual with a creative spark to fuel our enthusiasm and help us investigate the 'why' in order to learn more about our users.

Innovation - 25%
Effectively communicate analysis findings by presenting documented recommendations and potential solutions that inspire new ideas and drive future product design improvements.
Curiosity - 20%
Proactively identify new research and testing opportunities that offer actionable insights.
Actively participate in team brainstorming and solution generation by collaborating with other UX and Product team members.
Quality - 30%
Create effective research plans that identify product goals, objectives, and testing methods.
Develop user studies that vary in approach, scale, scope, timeframe, and methodologies for multiple products.
Help measure user behaviors and identify pain points that will inform future design patterns.
Collaborate with product management and key stakeholders during the concept, research, and post-testing phases.
Leadership - 25%
Help the UX team understand what our users are doing and why.
Lead and incorporate a variety of research methodologies such as usability testing, contextual inquiries, focus groups, surveys, card sorting activities, persona/scenario development, and unmoderated or remote studies.
Create and execute user-recruiting programs.

Help mentor and develop other UXers in both research and design


5+ years of hands-on experience conducting user experience research and testing.
Degree in Design, Human Factors, Human Computer Interaction, Cognitive Psychology or other field related to user experience research.
Proven track record influencing product direction with actionable insights.
Ability to choose the appropriate research method for a given problem or situation.
Experience with early-stage design, ideation techniques, and generative research methods.
Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
Familiarity with online survey tools such as SurveyMonkey, Qualtrics, Google Forms, or others.
Superior communication and presentation skills; ability to articulate your research insights (verbally and visually).
If available, please include a link to a portfolio or website showcasing any previous work.

Additional Information

WHAT'S IN IT FOR YOU? Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K matching and . A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!

At Vericast, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients and our community. Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. In addition, Vericast will provide reasonable accommodations for qualified individuals with disabilities by contacting us at: EEO is the law. To review your rights under Equal Employment Opportunity please visit:

Keywords: Vericast, Boston , Senior User Experience Researcher (Remote), Other , Boston, Massachusetts

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