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Senior Principal Enterprise Digital

Company: Infosys
Location: Ashland
Posted on: January 16, 2022

Job Description:

Senior Principal Digital, Infosys ConsultingInfosys Consulting is seeking a Senior Principal Business Consultant with 5 years of Digital Transformation Experience in at least two of the following verticals: CPG, Retail, Life Sciences, Communications, Energy or Manufacturing with an understanding of business, technology and operations.
About the Role:As a Senior Principal, you will be responsible for growing the Digital Practice by partnering with and managing our various clientele and enabling others to lead client engagements. You will lead strategic programs dealing with complex, industry-specific requirements, while ensuring that we continue to support the sales teams in North America. You will leverage your industry connects to open new doors for Infosys.

  • Primary focus will be Client Management, Program and Project Leadership, Practice and People Development, Business Development and Thought Leadership.
  • Consulting business development experience working with client teams, project teams to generate and sell consulting projects including developing industry solutions within Digital, designing the sales approach, defining target client management, creation and delivery of client pitch and proposals, developing sales campaigns and managing the sales life cycle from lead identification through closing and revenue recognition (2-4 years of experience).
  • Participate in all aspects of proposal development process - Ability to independently organize, develop pursuits (working with cross-unit pursuit teams) and write high quality proposals, work with leaders to develop pricing strategies (2-4 years of experience).
  • Be able to confidently interact with senior business leadership as well as IT (CIO, CTO, VPs, Directors) in presenting organization capabilities, practice credentials, value propositions, solutions, being able to deliver and lead oral presentations, anchor business/IT workshops.
  • Should have excellent client relationship management, executive presence, verbal, written and inter-personal communication skills.
  • Practice Development experience including defining relevant consulting offers and solutions, leading, coaching and training staff on offers and client pitches and building a team of practitioners for each core offer area.
    Engagement Management:
    • Participate in engagement planning, budgeting, resource mobilization and deliverable definition.
    • Assist in project launch to ensure that the engagement is kicked off smoothly.
    • Build high morale and a highly effective teams and position programs for success.
      Client Relationship Management:
      • Build and maintain professional relationship with senior and C-level client executives and expand professional network in client organizations.
      • Ability to speak on behalf of the client`s best interests.
      • Support new and existing client accounts, and interfacing on engagement-level client concerns.
        Business Development:
        • Leverage internal (e.g. IBU contacts, sales teams) and external (e.g. personal networks, professional networks, analysts) channels to identify clients where our services may provide significant business value and help create multi-million-dollar relationships.
        • Identify opportunities within existing and new clients using industry knowledge, digital domain knowledge, intellectual capital, background in potential problem areas, or market changes in order to create engagement opportunities.
        • Estimate sales potential, identify key clients, identify collaboration opportunities with IBUs, actively lead pursuits and contribute to the business planning of the group.
        • Participate in developing account plans and strategies and maintaining account specific pipeline and engagement portfolio.
          Thought Leadership:
          • Develop practice service offerings, solutions and methodologies.
          • Develop point of views (POVs) and speak at events such as Industry conferences, establishing self as an industry thought leader.
          • Provide insights on new and emerging best practices across core digital domain areas including Customer Experience Strategy, Digital Transformation, Commerce, CRM, and Digital Platforms.
          • Work with other practice members to support Infosys Consulting thought leadership activities and develop innovative assets, including differentiated points of view and methodologies.
            People Management:
            • Demonstrate the ability to attract, retain and develop top consulting talent and the next generation of Infosys Consulting leaders.
              Required Qualifications:
              • Bachelors degree or foreign equivalent required.
              • Minimum 12 years of relevant experience with 5 years of experience at a top-tier consulting firm or large digital agency.
              • Strong background of leading teams, comprising both IT and business specialists.
              • Experience in Customer Experience Strategy, Digital Marketing, Advertising, CRM, Customer and Marketing Analytics and Commerce.
              • Experience working with core digital content, commerce and CRM platforms and solutions (Adobe, Salesforce, SAP, PEGA, etc.)
              • Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels.
              • Successful business development history including exposure to each of the various aspects of a typical sales cycle.
              • Must be willing and able to travel 4 days a week to multiple local, state and national and international client locations.
              • U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor work visas at this time.
                Preferred Qualifications:
                • MBA or masters preferred
                • Approximately 12+ or more years combined industry and consulting experience (within North America)
                • Minimum 2 years of experience in business development, including identification of leads and opportunities, pre-sales and post-sales support and client relationship management
                • Minimum 8 years of experience delivering major transformation initiatives in business, operation and technology to the Global Fortune 500
                • Experience in Customer Experience Strategy, Digital Marketing, Advertising, CRM, Customer and Marketing Analytics and Commerce.
                • Experience working with core digital content, commerce and CRM platforms and solutions (Adobe, Salesforce, SAP, PEGA, etc.)
                • Strong network within the above referenced industries which can be leveraged to recruit additional talent.
                • Demonstrable experience expanding services and revenue within a large strategic client.
                • Demonstrate thought leadership, ability to conceptualize and drive new solution / service offerings and take them to market.
                  About Us:Infosys Consulting is a global management consulting firm helping some of the worlds most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate todays digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at
                  EOE: Minorities / female / disability / veteran / sexual orientation / gender identity / national originby Jobble

Keywords: Infosys, Boston , Senior Principal Enterprise Digital, Other , Ashland, Massachusetts

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