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IT Techniccian

Company: Hemmersbach Nordamerika
Location: Boston
Posted on: January 16, 2022

Job Description:

IT Onsite TechnicianBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.Your Tasks

  • IMAC/D
  • Break/Fix or Hands &Eyes
  • Onsite Support
  • Network Hands & Eyes
  • Project Services
  • VIP Users Support
  • IT Kiosks
  • Device Deployment and Depot Management
  • Administration of A/CMDB
  • System Admin of AD, GPO's, VPN and System BackupsOur Requirements
    • L3 LAB engineer
    • Good customer facing skills and be well presented
    • Independent and pro-active thinking
    • Builds effective relationships both within the team and across the business and Professional Services
    • Able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practices
    • Able to work alone and unsupervised, taking the initiative when necessary
    • Organizes and prioritizes work appropriately
    • Experience of using a Call Logging system
    • Good working knowledge of Windows 7/10 and related Office applications
    • Support experience of MACs would be beneficial
    • Knowledge of mobile devices - Android and iOS
    • Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.
    • Familiarity with Microsoft SCCM would be advantageous during troubleshooting, H&E support
    • Ability to replace defective parts, as identified by TCS
    • Excellent hands on experience in installation and troubleshooting DC equipment's, Rack and Stack of the DC equipment/cable
    • Valid driving license
    • Excellent communication are mandatory in English and local language; regional language support would be a plus
    • 36 months of experience in IT field is required
      Engineer's background check is required
      Covid vaccination is requiredYour BenefitsWe offer a support package that includes:
      • Medical coverage
      • Dental & Vision coverage
      • Life Insurance
      • Short & Long Term disability insurance
      • 401K
      • PTO

Keywords: Hemmersbach Nordamerika, Boston , IT Techniccian, Other , Boston, Massachusetts

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