Patient Care Coordinator
Company: Advanced Surgical Associates
Location: Tewksbury
Posted on: May 16, 2022
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Job Description:
We are an elite oral surgery practice that is committed to
exceptional care for our patients and first-class service to our
referring doctors. We are looking for a fun, hardworking,
compassionate, team player to help us grow the practice and
continue to serve our community with all of their oral surgery
needs. Previous oral surgery experience is a plus but not required.
The role of the Patient Care Coordinator is critical in providing
exceptional patient care resulting in the best clinical outcomes
and meeting the needs of our patients. Role and Responsibilities
The Patient Care Coordinator will greet patients, answer phones,
schedule appointments, collect patient financial responsibility and
prepare patient charts. Provides concierge level customer service
while interacting with patients, referring offices, and team
members over the phone, in person, or via electronic
communication.Greets patients and visitors immediately upon arrival
with a friendly demeanor.Answers the phone promptly with a
smile.Schedules appointments to optimize patient satisfaction,
provider time and most effective use of exam and treatment
rooms.Prepares a daily schedule for each provider.Prepares patient
charts.Manages patient flow to reduce patient wait time.Assists
patients as necessary.Maintains reception area in a neat and
orderly condition.Maintains professional relationship with
referring offices.Maintains confidentiality of all information in
accordance with HIPAA.Performs other related duties as
assigned.Education and Experience High school diploma or equivalent
required.One year of customer service experience required.Skills
and AbilitiesUnderstanding of dental terminology.Friendly,
inviting, and professional personality and presence.Basic office
skills such as typing and filing.Good organizational
skills.Attention to detail.CORE BENEFITS & WELLNESSMedical
(including Virtual Care), Dental, and Vision CoverageEmployee
Assistance Program (EAP)Uniforms/Scrubs providedFINANCIAL
WELL-BEINGCompetitive pay, Bonus potential, and annual merit
reviews401(k) Plan w/Company MatchHealth Savings Account (HSA) with
HDHP health plansLIFE INSURANCEBasic and Supplemental Life
InsuranceSpouse and Child Life InsuranceTIME OFF, DISABILITY AND
LEAVE OF ABSENCEPaid Vacation (Starting at 2 weeks) and 6 Annual
Paid HolidaysEmployer Sponsored Short Term DisabilityLong Term
Disability Plan PI177962398
Keywords: Advanced Surgical Associates, Boston , Patient Care Coordinator, Other , Tewksbury, Massachusetts
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