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International & Group Tour Coordinator

Company: The Greater Boston Convention and Visitors Bureau
Location: Boston
Posted on: May 16, 2022

Job Description:

Description:Greater Boston Convention & Visitors Bureau (GBCVB) is seeking an International & Group Tour Coordinator to assist the International meetings, travel and group tour market with the day-to-day activities that will increase the business from these markets on an annual basis. The individual will provide destination services to fulfill the needs of planers of meetings, group tours and individual travelers.Responsibilities

  • Conduct personalized and efficient assistance to planners interested in hosting an event in Greater Boston
  • Provide companies and/or individuals with publications and materials (photos, B-Roll, Boston text) and social media (Facebook, Twitter, Instagram, Pinterest, YouTube, Linked In) to assist with promoting their time in Boston
  • Work with city officials on personalized welcome letters and permits
  • Provide information on advertising and marketing opportunities in the city
  • Coordinate logistics for internal and external departmental meetings
  • Assist in coordinating work-related trade shows and travel for the department
  • Assist in coordinating site inspections for the department by scheduling appointments and preparing itineraries
  • Assist with creating presentations
  • Track and fulfill requests received through all channels including but not limited to, email and phone
  • Assist department in coordination and execution of educational trips and site visits
  • Additional projects and services as requestedConduct daily/weekly:
    • Attend weekly and monthly GBCVB membership activities
    • Maintain current account information for activity in the CRM
    • Conduct post-meeting follow up with tour groups
    • Work closely with the GBCVB Sales Team, the Destination Services team, the Marketing team, the City of Boston and the MA Office of Travel & Tourism to ensure a cohesive message from the Boston hospitality community
    • Performs other related duties as required and assigned. Requirements:
      • College graduate or equivalent public-facing work experience
      • Hospitality industry experience is a plus
      • Excellent aptitude for professionalism, organization, attention to detail, responsiveness, and follow-up required
      • Technical proficiency with Microsoft Office, Adobe, Photoshop, and social media required
      • Excellent written and verbal communications skills required
      • Must be available to work some evenings and weekends
      • Working knowledge of the city and a passion for hospitality is an assetJob Type:
        • Full-time, Monday to Friday; some weekend and evening work required
        • Hybrid work schedule: 3 days in office / 2 days remote, subject to change in the future
        • COVID-19 considerations: All staff are required to submit proof of having received a COVID immunization.GBCVB offers a comprehensive benefits package including health and dental plans, 401(k), vacation, PTO and sick time, company-paid life and disability coverage, flexible work arrangements and an exciting, & collegial work environment. The environment is dynamic; the team is hard-working, innovative, fun and engaging!To apply, please submit a cover letter detailing specific qualifications for the position and salary expectations as well as a resume.GBCVB is the primary private sector marketing and visitor services organization charged with the development of meetings, conventions, and tourism-related business. Comprised of over 1,200 member companies in Boston, Cambridge and across New England, our goal is to enhance the economy of the region. GBCVB is a not-for-profit, membership-driven sales and marketing organization, dedicated to promoting and marketing Greater Boston as a leading visitor, group and meeting destination. As the city and surrounding towns emerge from the pandemic, the work of the GBCVB is critical to our members' success and to the city as a whole.GBCVB is proud to be an equal opportunity and affirmative action employer. We value diversity and are committed to creating a workplace that reflects this commitment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Keywords: The Greater Boston Convention and Visitors Bureau, Boston , International & Group Tour Coordinator, Other , Boston, Massachusetts

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