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Partner Success Associate (remote)

Company: Climb Credit
Location: Boston
Posted on: May 16, 2022

Job Description:

Who We AreClimb Credit (NMLS# 1240013) is an innovative student financing and payments platform that makes career-advancing education more accessible, affordable, and accountable than ever before. Climb identifies programs and schools with a demonstrated ability to improve the earnings of their graduates. Climb partners with schools that teach everything from cybersecurity to healthcare, heavy machine operation to data science, and culinary arts to coding. We provide learners with financing and payment options that are priced and structured to meet the unique needs of those seeking career elevation and increased earning power. Climb Credit's mission is to expand access to career advancing education and we aim to do this for all communities. Therefore, we are committed to building a workforce that's a representation of our learners. Climb fosters an inclusive work environment to all its employees; We celebrate diverse representation and diverse thinking.To further this commitment, we've set a goal to promote inclusivity and equity in our workplace internally and with schools and financing providers externally. We do this through our company DEI Taskforce meetings to work through these initiatives. Climb acknowledges its power in providing access to educational opportunities and the positive impact of diversity, which is why we have taken on this commitment to push forward this work. We encourage our employees to be their most authentic selves and strive to create, nurture and sustain an inclusive culture for our employees and learners.Climb's Values- Drive access and inclusivity- Build a better system- Own the solution- Iterate and experiment- Succeed togetherOverview of RoleWe are looking for an attentive, friendly, and well-articulated Partner Success Associate to build and maintain strong, lasting client relationships. This is an outstanding opportunity for someone who wants to take on large responsibilities quickly. You will get to serve as the lead point of contact for any and all matters relating to our school partners.ResponsibilitiesAs part of the Partner Success team, you will:Develop a trusted advisor relationship with key client stakeholders, maintaining relationships and upselling valueIdentify optimizations to existing channels as well as new growth opportunitiesWork cross-functionally with Capital Markets, Operations, Engineering, Sales, and Student Support teams toEnsure the timely and successful delivery of resolutionsAssist with high severity requests or issue escalations as neededYour Background and SkillsExcellent verbal and written communication skillsDemonstrated ability to think critically, communicate effectively and influence stakeholders at all levels of an organizationProven ability to manage multiple projects at a time while paying strict attention to detailProficiency with MS Excel (vlookup, index/match, pivot tables, graphics) and PowerPointPrior experience in account management in financial services, education, or tech (2 to 3 years)Values diverse, inclusive teams and creating an environment where people of all identities, experiences, and backgrounds can thrivePerks & BenefitsCompetitive salary and annual bonusCompany equityAnnual education stipendWork from Home stipendHealth benefits (coverage for medical, dental, and vision costs, life insurance, and more)Unlimited PTORemote work"Light Meeting Fridays" year-round"Summer Friday" afternoons offPaid parental leaveIn-person and virtual team eventsDoorDash Wednesdays401k with company matchClimb earned a spot on Inc Magazine's 5000 fastest growing companies in 2020!We've raised hundreds of millions of dollars of lending capital from financiers such as The Blackstone Group and Goldman Sachs. We are currently 40 passionate technologists and business people excited to be changing the face of modern education.Read about us in the news, check out our company values, and find us on Comparably.Climb Credit is proud to be an equal opportunity employer, and we are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Keywords: Climb Credit, Boston , Partner Success Associate (remote), Other , Boston, Massachusetts

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