Claims Representative

Company: The Hollister Group
Location: Boston
Posted on: May 16, 2022

Job Description:

Administrative & HR
Contract to Hire
Boston, MA
Job Number: JO-2203-113795


Claims Representative

Our client, an auto and home insurance agency in Boston, MA, is looking to bring on talent to their Customer Service and Claims team! This is a temporary role that has the potential to become a permanent position. We are looking for candidates with strong communication, customer service skills, and office experience. This is a great way to get your foot in the door at a leading organization.

Responsibilities:

Answer questions regarding policies, coverages, and premiums; own thorough follow up on all contacts
Enter and update policy information into processing systems accurately and address phone inquiries
Work well under pressure and remain flexible
Provide positive interactions and extensive product knowledge to customers while providing professional and efficient service
Deliver swift resolutions to customer issues and address concerns thoroughly
Initiate and research changes/corrections to customer's policies according to established procedures

Qualifications:

1 + years of experience in an office environment
Bachelor's or Associate degree required
Must be organized, able to multitask and have strong attention to detail
Highly personable and friendly
Ability to troubleshoot issues in a timely manner
Strong knowledge of Microsoft Office (Word, Excel and Outlook) and ability to pick up database systems

Compensation: $18/hour (temporary)

Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

Keywords: The Hollister Group, Boston , Claims Representative, Other , Boston, Massachusetts