Premium Sales and Services, Game Day Staff

Company: Boston Red Sox
Location: Boston
Posted on: August 7, 2022

Job Description:

POSITION OVERVIEW:
Responsible for hosting a specific group for each Red Sox home game and assisting the Premium Sales and Services staff in servicing other packages and suites. The main objective is to ensure premium clients receive a high end experience at the ballpark.

RESPONSIBILITIES: Must be able to conduct ballpark tours for clients by exhibiting athorough knowledge of Fenway Park and the Boston Red Sox.
Ability to host various Premium Sales and Services groups/packages on a game by game basis.
Manage the distribution of digital tickets, customized premium passes, giftbags, and ballpark waivers as needed.
Contribute to and attain individual and department goals.
Further develop relationships with existing accounts.
Perform various office functions as necessary and monitor inventory with the Red Sox Team Store.




CHARACTERISITICS / QUALIFICATIONS: Strong balance of intensity and commitment to providing a high level of customer service.
Must be a self-starter, able to multitask, and manage unanticipated situations.
Must have prior work experience within fast-paced, unstructured and frequently changing environments.
Must maintain a professional appearance and demeanor.
Strong verbal and written communication skills.
Must be able to work nights, weekends, and holidays throughout baseball and concert season as needed.




The Red Sox (or FSM) requires proof of being up-to-date on COVID-19 vaccination as a condition of employment, subject to applicable legal requirements. Up-to-date means having received all recommended COVID-19 vaccination doses in the primary series and a booster dose(s) when eligible, per CDC guidelines.


Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.

Keywords: Boston Red Sox, Boston , Premium Sales and Services, Game Day Staff, Other , Boston, Massachusetts