Company: Beth Israel Deaconess Medical Center
Posted on: September 25, 2022
Department Description: The Division of Cognitive Neurology was
established as an outpatient multispecialty clinic devoted to the
evaluation and treatment of patients with a variety of cognitive
and emotional disorders that resulted from some injury or disease
affecting the nervous system. Using expertise from neurology,
psychiatry, neuropsychology, neuro-rehabilitation, and social work,
our clinicians collaborate to diagnose, treat, and improve and
maximize quality of life for a wide range of patients with
developmental and acquired disorders affecting attention, executive
functions, memory, language, and other cognitive functions, as well
as the emotional consequences they bring with them.
Our services include: Neurological and neurocognitive evaluation
and consultation, psychopharmacological evaluation and treatment,
neuro-rehabilitative care and management, memory remediation,
cognitive rehabilitation, transcranial magnetic stimulation,
neuropsychological testing, driving assessment, individual and
group psychotherapy, and patient and family support for the social
effects of illness.
Job Location: Boston, Massachusetts
Req ID: 46799BR
Job Summary: Supports smooth and efficient practice operations,
while contributing to BIDMC's promise of providing extraordinary
care. Communicates with patients, other employees and the general
public in a courteous, helpful manner by phone and in person. In
addition to medical assisting, provides administrative tasks as
needed, including but are not limited to greeting, check-in, and
scheduling. Assists patients who have physical and psychological
limitations with ambulation and patient care functions.
- Performs medical assisting duties which may include, but are
not limited to, vital signs, height and weight, EKGs, performing
phlebotomy and assisting during routine procedures. Ensures that
all patient care areas are clean, organized, stocked and ready for
patient use. Escorts patients to ancillary service areas such as
radiology and lab as needed.
- Performs appropriate point of care testing, such as lab tests
and specimen collection. Implements quality control standards to
ensure proper functioning and accuracy of testing equipment.
Provides patients with relevant instructions for specific tests and
- Monitors, orders and/or maintains medical equipment and
supplies, ensuring they are clean, sterilized, stocked and within
- Performs initial review of medication lists in the electronic
medical record for final review by licensed practitioners. May
retrieve schedule VI and over the counter medications only, under
supervision of licensed providers; is not authorized to perform
licensed personnel duties, which include but are not limited to
drawing up medications, medication administration or flushing
- Uses the electronic medical record system (OMR) to queue
prescription renewals for review by a licensed provider. As
directed by a clinician, enters/scribes orders for tests, services
or appointments in OMR. During the visit, accurately documents
tasks, as they are completed, in OMR to ensure proper billing
- Prepares schedules, patient charts and other documents as
needed for clinical activities, in accordance with Medical Center
standards. Procures and correlates medical correspondence as
directed by department.
- Monitors patients and visitors entering, waiting, and leaving
the practice. Facilitates timely flow and informs patients and
providers of delays in a timely manner. Acts as liaison between
patient and practice staff to ensure optimal flow and service
delivery. Ensures waiting room materials are organized and stocked
as directed by the department. May answer and screen telephone
calls. Required Qualifications:
- High School diploma or GED required.
- 0-1 years related work experience required.
- Medical assisting experience required through any of the
following areas: MA, CNA (or LNA), EMT, PCT certificate, Associates
Degree in Medical Assisting. Current or former nursing or medical
student who has completed at least one clinical rotation.
Successful completion of BIDMC in-house competency program in 2019.
Successful completion of Basic Clinical Skills course at
- Basic familiarity with computers. Ability to navigate at a
basic level within web-based applications. Preferred
- Phlebotomy Certificate preferred. Competencies:
- Decision Making: Ability to make decisions that are based on
specific instructions, standard practices and established
procedures which generally require little or no supervision.
- Problem Solving: Ability to address problems that are routine,
somewhat repetitive and generally solved by following clear
directions and procedures and by identifying opportunities for
- Independence of Action: Ability to follow general instructions
and procedures as provided. Work is monitored by
- Written Communications: Ability to read, and write in English
in order to understand basic safety instructions and take direction
from supervisors; communicate effectively with patients, families
and other medical center staff; and respond to basic
- Oral Communications: Ability to comprehend and converse in
English to communicate effectively with medical center staff,
patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of
standard concepts, practices, procedures and policies with the
ability to use them in varied situations.
- Team Work: Ability to work collaboratively in small teams to
improve the operations of immediate work group by offering ideas,
identifying issues, and respecting team members.
- Customer Service: Ability to provide a high level of customer
service to patients, visitors, staff and external customers in a
professional, service-oriented, respectful manner using skills in
active listening and problem solving. Ability to remain calm in
stressful situations. Age based Competencies:
Employees in this job must be competent to provide patient care to
the following age groups: Neonatal:Birth to 6 months, Youth: 6
months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60
years, Elderly: 60 -.
Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or
up to 20 pounds of force frequently. Job is physical in nature and
employee needs to stand and/or move around through the majority of
Keywords: Beth Israel Deaconess Medical Center, Boston , Medical Assistant, Other , Boston, Massachusetts
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