BostonRecruiter Since 2001
the smart solution for Boston jobs

Patient Access Representative

Company: Franciscan Children's Hospital
Location: Brighton
Posted on: September 25, 2022

Job Description:

This position is per diem. Under general supervision the Patient Access Representative will be responsible for managing outpatient scheduling functions, check-in and check-out for ambulatory areas and providing administrative support to clinical providers. The Patient Coordinator will handle appointment scheduling, registration, insurance verification, referral resources and processing/obtaining referrals and authorizations for ambulatory services utilizing multiple hospital systems. The Patient Coordinator will follow-up on patient inquiries, resolving patient questions/concerns and provide front desk coverage for ambulatory areas in a very fast paced, high acuity department. Must be comfortable working with varied medical, traumatic, psychiatric and special needs settings and with a diverse population. Preferred knowledge in the Physical/Occupational/Speech Office Setting - working closing with the therapists, insurances, providers and parents Job Requirements: * Greets all patients, their families, and any other visitors in a respectful, courteous and professional manner.
* Communicates effectively with patients, clinical providers and staff using multiple advanced communication tools, including phone, email, fax and mail.
* Answers and resolves patient inquiries in a professional, empathetic and patient-centered way, through the use of effective listening, written and verbal communication skills.
* Utilizes established guidelines and concise judgment to manage ambulatory schedules.
* Schedules patients accurately into the hospital system, verifies insurance and demographic information at scheduling and follows up on outstanding issues.
* Requests and obtains referral/authorizations for ambulatory services and accurately enters information into hospital system.
* Works closely with all clinical providers and departments providing administrative support, front desk coverage, telephone coverage and other assigned clerical duties.
* Identifies opportunity to improve work processes and environment, and changes to existing protocol or processes.
* Maintains productive and professional relations across all departments; assists with training and orienting new staff and attending trainings as required.
* Attentive to patients, families and clinical provider's needs; demonstrates ability to be discrete and protect integrity and confidential information. High School Diploma or GED required 1-3 years or more of experience in registering, scheduling and patient intake in a hospital or medical office Job Types: Part-time, Per diem Pay: $18.00 - $21.00 per hour Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
Healthcare setting:
* Clinic
* Outpatient
Medical specialties:
* Pediatrics
Schedule:
* Monday to Friday Ability to commute/relocate:
* Brighton, MA 02135: Reliably commute or planning to relocate before starting work (Required) Work Location: One location

Keywords: Franciscan Children's Hospital, Boston , Patient Access Representative, Other , Brighton, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Boston RSS job feeds