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Claims Representative - Desk Adjuster

Company: Plymouth Rock Assurance
Location: Boston
Posted on: November 26, 2022

Job Description:


Responsibilities Include:

Timely investigation of lower exposure First Party Property claim losses for Homeowners Property Claim Department
Proactive communication and setting of accurate claims length expectations
Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards
Writing estimates for related damage, provide customers scope of loss and cost of repairs
Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim
Identify subrogation potential and liability exposures
Establish timely and appropriate claim reserves in accordance with claim standards
Ability to Adjust homeowner's property claims in all states in which Plymouth Rock writes business.
Appropriately represent the company by executing a high level of service and maintaining professionalism at all times
Requires Consistent Oversight by Direct Supervisor
Low Authority Levels


Ability to obtain licensed in applicable states in which Plymouth Rock does business
Excellent oral and written communications skills
Ability to multitask and adapt to changes quickly
Capability to identify and address customer's needs to ensure an outstanding experience on every interaction
Capacity to work in a fast-pace supporting the rapid growth of our customer base
Be a self-motivated individual to meet & exceed goals
Proficient in the use of Microsoft Office
No prior claims experience necessary


Bachelor's Degree from an accredited four-year college or university is preferred.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual's membership in any of these protected classes


Keywords: Plymouth Rock Assurance, Boston , Claims Representative - Desk Adjuster, Other , Boston, Massachusetts

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