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Claims Representative - Liability & Litigation

Company: Plymouth Rock Assurance
Location: Boston
Posted on: November 26, 2022

Job Description:


Responsibilities Include:

Timely investigation of lower exposure Liability losses for Homeowners Property Claim Department
Assign, direct and oversee field Independent Adjusters handling the investigation 3rd party liability losses.
Work with House and Independent Counsel in the litigation defense process.
Properly document and assess the Company's exposure, and establish adequate and timely reserves are placed on files in accordance to our best practices.
Evaluate and negotiate potential claim settlements with Plaintiffs, or appointed counsel.
Identify positive and negative trends, formulate solutions and work with other Supervisors and Directors to implement change.
Provide technical guidance and direction on homeowner liability cases.
Be accountable for the work of outside vendors, and assure a first-in-class customer service experience.
Ensure regulatory compliance and usage of claim best practices, while meeting targets for service, loss mitigation, productivity and expense management.
Ensure prompt determination of coverage, and payment of claims in accordance with quality standards.

Requires Consistent Oversight by Direct Supervisor

Low Authority Levels


Ability to be licensed in all states Plymouth Rock does business
Strong verbal and written communication skills
Possess strong organizational skills
Ability to multi-task and prioritize tasks
Proficient in the use of Microsoft Office
No prior claims experience required


Bachelor's Degree from an accredited four-year college or university is preferred.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual's membership in any of these protected classes


Keywords: Plymouth Rock Assurance, Boston , Claims Representative - Liability & Litigation, Other , Boston, Massachusetts

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