Patient Access Specialist: Sa + Sun 7a-7:30p
Company: Boston Medical Center
Location: Boston
Posted on: January 27, 2023
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Job Description:
Position: Patient Access SpecialistDepartment:
AdmittingSchedule: Part Time, Sa +Sun 7a-7:30p***Sign on bonus
$750***POSITION SUMMARY:Responsible for the optimal functioning of
the department by ensuring patients receive quick access, excellent
customer service, quality patient care and are referred to the
appropriate sources.ESSENTIAL RESPONSIBILITIES / DUTIES:Plans the
bed placement for all patients entering inpatient or observation
status. The Patient Access Specialist will review the bed request
and provide the appropriate bed assignment that aligns with the
physicians' orders and patient's needs. Able to work independently
and in demanding environments, while demonstrating positive
interactions with patients, families, physicians, and staff.
Coordinates admissions/transfers with the Bed Control department,
Physicians' offices, and units within the hospital by the
assignment of the appropriate ready bed. Responsible for
coordinating and obtaining bed assignments for all internal
patients (ED, PACU, ICU, etc.) and all other units within the
hospital to ensure proper bed placement.Assist in account
corrections for erroneous patient movements within the electronic
medical record system.Must adhere to all of BMC's RESPECT
behavioral standards.(The above statements in this job description
are intended to depict the general nature and level of work
assigned to the employee(s) in this job. The above is not intended
to represent an exhaustive list of accountable duties and
responsibilities required).JOB REQUIREMENTSEducation:High school
diploma/GED; Associates degree preferredCertificates, Licenses,
Registrations Required:Obtain certification in CHAA - Certified
Healthcare Access Associate through NAHAM - National Association of
Healthcare Access Management within 16 months of
employment.Experience:Three (3) or more years' experience in a
hospital/healthcare environment with experience in coordinating and
managing patient flow activities and accurate bed placement to
support the delivery of patient care ORThree (3) or more years'
experience in a patient access/registration roleAt least five (5)
years of customer service experience required.Medical terminology a
plusKnowledge + Skills:Sound judgment and critical thinkingAbility
to prioritize and handle multiple tasks in an intense
environmentStrong organization and follow-through skillsAccuracy
and attention to detailStrong customer service and interpersonal
skillsStrong communication skillsMust be flexible and able to
function within a teamAbility to maintain composure in stressful
circumstancesBasic computer skills and/or facility to learn
computer skills required for MS Outlook, Epic
Keywords: Boston Medical Center, Boston , Patient Access Specialist: Sa + Sun 7a-7:30p, Other , Boston, Massachusetts
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