Supervisor, Environmental Services
Company: Beth Israel Lahey Health
Location: Boston
Posted on: January 27, 2023
Job Description:
When you join the growing BILH team, you're not just taking a
job, youre making a difference in peoples lives.Job
Type:RegularScheduled Hours:40Work Shift:Day (United States of
America)Job Summary: Supervises and coordinates the housekeeping
department in order to maintain the facility in a clean and orderly
condition. Assures that all housekeeping procedures, applicable
laws, government regulations, and policies and procedures of the
department and facility are succesfuly achieved.Job
Description:Essential Responsibilities:
- Assists in plans for improving work methods and schedules.
Helps to direct training programs and demonstrates new equipment
and methods and provides on-the-job training
- Monitors and inspects employees work performance to ensure
standards are maintained. Assigns and distributes work to staff.
Establishes and coordinates employee work schedule to assure
necessary staff coverage.
- Works closely with nursing staff to ensure that requests are
processed on a timely and accurate basis.
- Assists in the supervisory function of linen distribution and
collection.
- Resolves complaints as required, reports and seeks guidance
from the Operations Manager.
- Has the authority to direct and support employees daily work
activities. Has authority to undertake or recommend the following
employment actions: hiring, termination, corrective action and
performance reviews. Direct Reports: 4-6 Indirect Reports:
NoneRequired Qualifications:
- High School diploma or GED required. Bachelor's degree
preferred.
- 3-5 years related work experience required and 1-3 years
supervisory/management experience required
- Demonstrated experience communicating with direct reports and
employees from at all levels of an organization.
- Strong attention to detail regarding housekeeping.
- Basic familiarity with computers. Ability to navigate at a
basic level within web-based applications.Preferred
Qualifications:
- Strong customer service and communications skills.
- Bi-lingual proficiency in Spanish or Haitian Creole a
plusCompetencies:
- Written Communications: Ability to communicate clearly and
effectively in written English with internal and external
customers.
- Oral Communications: Ability to comprehend and converse in
English to communicate effectively with medical center staff,
patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of
standard concepts, practices, procedures and policies with the
ability to use them in varied situations.
- Team Work: Ability to act as a team leader for small projects
or work groups, creating a collaborative and respectful team
environment and improving workflows. Results may impact the
operations of one or more departments.
- Customer Service: Ability to provide a high level of customer
service and staff training to meet customer service standards and
expectations for the assigned unit(s). Resolves service issues in
the assigned unit(s) in a timely and respectful manner.Physical
Nature of the Job:Medium work: Exerting up to 50 pounds of force
occasionally and or up to 20 pounds of force frequently. Job is
physical in nature and employee needs to stand and/or move around
through the majority of their shift.FLSA Status:ExemptAs a health
care organization, we have a responsibility to do everything in our
power to care for and protect our patients, our colleagues and our
communities. Beth Israel Lahey Health requires that all staff be
vaccinated against influenza (flu) and COVID-19 as a condition of
employment. Learn more
(https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31)
about this requirement.More than 35,000 people working together.
Nurses, doctors, technicians, therapists, researchers, teachers and
more, making a difference in patients' lives. Your skill and
compassion can make us even stronger.Equal Opportunity
Employer/Veterans/Disabled
Keywords: Beth Israel Lahey Health, Boston , Supervisor, Environmental Services, Other , Boston, Massachusetts
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