Customer Care Representative
Company: Rite Window
Posted on: January 27, 2023
Customer Care Center Representative
Call Center Agent
Earn $60,000 - $80,000 per year
TUESDAY - SATURDAY Schedule
Are you looking to succeed at a company that cares about its
customers and employees?
Do you want to be paid for what you're worth?
Do you want to work in a team environment with friendly people?
Rite Window is a leader in the New England Window, Door, Roofing
and Bath industry. - We are looking for great people like YOU to
join our fantastic team of Customer Care Representatives!
Customer service is our #1 priority: Answer incoming calls in a
polite and professional manner using the appropriate uniformed
script and screen to determine customer's needs
Properly schedule appointments following protocol.
Place confirmation calls
Make quality control calls
Communicate job related information and problems to Department
Educate customers on the variety of products and services we
What We Offer:
A friendly team with great co-workers
Hourly salary PLUS commissions
FUN company events
401k with match
A respectful and friendly work environment: We care about our team
Ongoing training and development and room for growth
What We Expect:
Reliability, Teamwork, Respect, Integrity, Consistency
Calm under pressure
Microsoft Office required - Outlook, Word, Excel
Ability to work independently and with the team
CRM system experience required - LeadPerfection preferable, but not
Excellent verbal and electronically written communication
Excellent organization and attention to detail
Ability to follow-through
Highly-motivated to succeed
Ability and desire to work in a fast-paced environment
Ability to provide professional, exceptional customer service
Experience in a call center or customer service center
INTERESTED in joining the team??? - - Apply here RIGHT NOW!
All candidates must successfully complete and pass a pre-employment
screening. - Rite Window provides equal employment opportunities
(EEO) to all employees and applicants for employment without regard
to race, color, religion, sex, national origin, age, disability or
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Keywords: Rite Window, Boston , Customer Care Representative, Other , Woburn, Massachusetts
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