Protocol Scheduler - Center for Cancer Therapeutic Innovation
Company: Dana-Farber Cancer Institute
Location: Boston
Posted on: January 27, 2023
Job Description:
Job ID:31700
Location:450 Brookline Ave,
Boston,
MA 02215
Category:Administration Support/Customer Service
Employment Type:Full time
Work Location:PTL Remote: 2-3 days remote/wk
Overview
Located in Boston and the surrounding communities, Dana-Farber
Cancer Institute is a leader in life changing breakthroughs in
cancer research and patient care. We are united in our mission of
conquering cancer, HIV/AIDS and related diseases. We strive to
create an inclusive, diverse, and equitable environment where we
provide compassionate and comprehensive care to patients of all
backgrounds, and design programs to promote public health
particularly among high-risk and underserved populations. We
conduct groundbreaking research that advances treatment, we educate
tomorrow's physician/researchers, and we work with amazing
partners, including other Harvard Medical School-affiliated
hospitals.
Responsibilities
- Responsible for effective and efficient scheduling of clinical
trial or protocol patients and/or transplant donors for clinical
services and other resources, including but not limited to exam and
infusion clinics, donor services, donor network centers, apheresis
facilities, cellular product laboratory processing, financial
counselor support, care coordination, social work, nutrition, and
other professional support services, operating room facilities,
nursing support, admission to the hospital and associated
beds;
- As all patients or donors served by this job family shall be
considered high risk or falling under highly regulated services,
this job family is responsible for carrying out specialized tasks
to support regulatory requirements and patient safety, requiring an
understanding of the sequential processes involved in clinical
trials and patient treatment plans that fall under specified
regulatory controls;
- Responsible for scheduling clinical trial or treatment plan
formal protocol required tests and procedures, adhering to protocol
schemas and for creating patient specific protocol calendars and
flow sheets/templates;
- Completes and submits all required documentation to determine
clearance, eligibility and verification documentation as required
by specified regulations;
- Orders and ensures or carries out the shipping and tracking of
lab tests or samples as required;
- Carries out or supports patient education in person and/or by
telephone, involving effective communication of complex steps of
the protocol for care;
- Participates in continuous training and maintains current
knowledge of the clinical process, regulatory standards, and
requirements that impact the assigned patient population to achieve
patient safety, flow and resource utilization goals of the
organization and sponsoring agencies;
- Responsible for ensuring filing or reporting of certain
documentation, including patient records, protocol records, quality
control and quality assurance reports and the proper and timely
posting of updates to the clinical scheduling systems and special
databases as needed;
- May lead or participate in the development of new scheduling
systems or processes.
Unique to Cellular Therapies Track
- Participates in routine case review meetings to represent
patients and/or donors managed;
- Maintains proficiency in operating multiple clinical
information systems applications.
Unique to Clinical Research Track
- Responsible for identifying and utilizing the correct billing
scheme when scheduling donor testing and procedures;
- Participates in disease program clinical research
meetings;
- Participates in the collection, maintenance, and reporting of
data for internal and/or external data repositories as
required.
Qualifications
At Dana-Farber Cancer Institute, we work every day to create an
innovative, caring, and inclusive environment where every patient,
family, and staff member feels they belong. As relentless as we are
in our mission to reduce the burden of cancer for all, we are
equally committed to diversifying our faculty and staff. Cancer
knows no boundaries and when it comes to hiring the most dedicated
and diverse professionals, neither do we. If working in this kind
of organization inspires you, we encourage you to apply.
- A Bachelor's Degree in health administration or related field
is strongly preferred,and/or a minimum of 1 year of related health
care and/or customer service experience.
- Demonstrated ability to work in highly regulated environments,
such as clinical trials or complex medical systems.
- Must be detail oriented with excellent verbal and written
communication skills.
- Ability to manage complex projects through to completion.
- Proficient with Microsoft Office products and knowledge of
electronic medical records system and GE_IDX preferred.
- Ability to work productively in a remote environment.
- Ability to work independently, efficiently and effectively.
Dana-Farber Cancer Institute is an equal opportunity employer and
affirms the right of every qualified applicant to receive
consideration for employment without regard to race, color,
religion, sex, gender identity or expression, national origin,
sexual orientation, genetic information, disability, age, ancestry,
military service, protected veteran status, or other groups as
protected by law.
Apply
Job ID:31700
Location:450 Brookline Ave,
Boston,
MA 02215
Category:Administration Support/Customer Service
Employment Type:Full time
Work Location:PTL Remote: 2-3 days remote/wk
Keywords: Dana-Farber Cancer Institute, Boston , Protocol Scheduler - Center for Cancer Therapeutic Innovation, Other , Boston, Massachusetts
Didn't find what you're looking for? Search again!
Loading more jobs...