Patient Services Coordinator (Wellesley)

Company: The Vascular Care Group
Location: Wellesley
Posted on: March 19, 2023

Job Description:

OverviewThe role of Patient Services Coordinator is generally responsible for supporting the administrative activities of the facility. This candidate will maintain the organization of the office, support the Office Manager, and ensure the warm and welcoming environment for patients and families. The Patient Services Coordinator is also expected to provide compassionate and informative services to patients while managing patient communication, filing, and answering telephones.This role is eligible for a sign on bonus!ResponsibilitiesAssist patients both in office and on the phone and direct patient concerns or questions to the appropriate partyMaintain organized office filing system and retrieve patient recordsGreet patients upon arrival, assist with patient check-ins, and obtain insurance information and other necessary dataProvide patient with intake and new patient formsProvide patients with support and guidance as neededMaintains patient accounts by recording and updating personal and financial information required for proper insurance billingMaintain office inventory and equipment by checking stock and determining inventory level, anticipating necessary supplies, verifying receipts, and scheduling services/repairs.Protects patients rights by maintaining medical, personal, financial confidentialityCollect co-pays and co-insurance at time of service whenever possibleSchedule initial and follow-up appointments for physician, clinician and ultrasound labsAd hoc projects and assignments as requiredRequirementsMinimum of High School diploma, Associate's or Bachelor's degree preferred1+ years of administrative support required, experience in a medical setting preferredKnowledge with multi-line phone systemsPrevious experience with Microsoft Office suite preferredKnowledge of HIPAA, Medicare and commercial insurance preferredEPIC Experience is a plusAbility to perform multiple tasks in a busy medical setting

Keywords: The Vascular Care Group, Boston , Patient Services Coordinator (Wellesley), Other , Wellesley, Massachusetts