Foxtrot Application Specialist, SVB Private #Remote

Company: Silicon Valley Bank
Location: Boston
Posted on: March 19, 2023

Job Description:

BE PART OF A BANK LIKE NO OTHER. When you work with the worlds most innovative companies, you know youre making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. Theyre the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at SVB and be part of bringing our clients world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply. JOB DESCRIPTION: Join us at SVB and be part of bringing our clients world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply. SVB Private strives to be the premier, most innovative provider to participants in the global innovation economy, acting as a trusted advisor to help clients build their wealth. We aim to deliver a differentiated experience to innovators, investors, influencer and thought leaders, by offering a connected global community, service and solutions tailored to the unique needs that reflect their history and their future. SVB Private's Fiserv Product Team drives and strengthens the organization's overall expansion, integration, and conversion of the platform. This team drives coherence and adoption across this core platform's features and capabilities. SVB Private seeks a proactive and analytical Signature Application Foxtrot Specialist to process automation and scripting for mass updates to our Core Banking suite of products which include Signature CBS, Nautilus (OnBase), and several additional products and services that interface with these primary applications. Working at the direction of the Fiserv Platform Director they will take on the role of Subject Matter Expert for Foxtrot and understand their role in the technical and process architecture of the Bank while participating in cross-functional teams to drive stability and security, new enhancements, and evolution of the Fiserv Core Banking.

• Manage FoxTrot environment, process automation, scripting for mass updates to core applications and application support
• Create efficiencies in areas of the bank by scripting automation of manual processes and performing mass updates to core applications
• Partner with business team to document what each script does and how to troubleshoot the script if there are issues
• Identify integrations, depdencies and impacts from an end-to-end system perspective
• Support internal business partners when Vendor support is required through escalation and case monitoring through resolution
• Socialize and review features with stakeholders and product partners
• Data analysis and reporting, query building
• Partner with SVB Private Fiserv team to research and understand trends in core banking arena to incorporate new capabilities and to offer an efficient client and associate experience. Required skills and experience:
  • Bachelor's degree
  • 5-7 years of business or technical analysis
  • Fiserv Signature Core Banking functionality
  • Financial services experience
  • IT Project Management
  • Chatbot creation and maintenance
  • Excellent written and verbal skills
  • Office suite
  • Attention to detail
  • Ability to work independently and collaborate
  • Ownership and flexibility BASE PAY: $103,616.00 - $152,834.00 Actual starting base pay will be determined on skills, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made. SVB benefit programs are designed to meet our employees where they are in life. SVBers may enroll in core benefits programs, plus take advantage of customized perks and offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here - 2022 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB ). EQUAL EMPLOYMENT OPPORTUNITY Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices. Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Keywords: Silicon Valley Bank, Boston , Foxtrot Application Specialist, SVB Private #Remote, Other , Boston, Massachusetts