Program Specialist, College of Social Sciences, Policy, and Practice

Company: Simmons University
Location: Boston
Posted on: May 29, 2023

Job Description:

Program Specialist, College of Social Sciences, Policy, and Practice page is loaded Program Specialist, College of Social Sciences, Policy, and Practice Apply locations Main Campus - Boston, MA time type Full time posted on Posted 4 Days Ago job requisition id R09332 JOB SUMMARY Reporting to the Assistant Director of Operations for the College of Social Sciences, Policy, and Practice, the Program Specialist assists in the operations and implementation of Simmons University's courses and degrees in the online @Simmons Programs. The main programs are the Masters of Social Work@Simmons and Doctorate of Social Work@Simmons. The major focus of this role will be to support internal and external partners (faculty, administration, staff, project managers) in timely completion of workstream goals through operational, administrative and program support. This role will prioritize communication strategy for all stakeholders to be informed for project milestones; will support operational continuity of programs pre and post launch, and will have a key role in program data management for enrollment needs and updates. In addition, the Program Specialist will support with implementing solutions that meet programmatic and operational needs (e.g., updating tools, training, and checklist for key stakeholders in the core team); supports day to day operations; and assists with other duties as assigned. ESSENTIAL JOB FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Program Management:

• Develop project planning documents and materials as needed
• Support 2U initiatives with high attention to detail in coordinating project milestones through completion for smooth operation and logistic support
• Work with Assistant Director of Operations to ensure the College Dean's goals and academic initiatives have updates on resources available/unavailable for support with attention to timely support and information
• Identify and communicate project risks and issues as they arise and elevate needs to appropriate internal and external constituents, serving as a key member of these problem-solving initiativesReporting and Communications:
  • Manage data integrity for tracking and reporting on current students
  • Develop course section projections and monitor enrollments to maximize course section utilization each term
  • Oversee the data collection for, and submission of, CSWE and other external accrediting bodies
  • Communicate with the Office of the Registrar for updated program lists and provide status updates on course changes and course development
  • Oversee annual updates to various program handbooks in consultation with the Assistant Director of Operations and Program Directors
  • Serve as an engaged team member for communication to support faculty and staff by cultivating communications that are timely and effectiveOperations Support:
    • Collaborate with Assistant Director of Operations to track current students, leaves of absence, and project new student
    • Attend all relevant meetings, participate in committee work, maintain records, record meeting minutes and manage database systems as required
    • Organize key meeting attendance and updates for those not on the call as needed
    • Onboard faculty to policies and procedures
    • Develop surveys of graduates, current students, and stakeholders in the field and analyze the results
    • Maintain and process all invoices/bookings/item requests and processing for online budget while staying with in Workday parameters through monthly reconciling of budget and timely and accurate budget reporting as needed
    • Work on discrete projects, providing project management, documentation, and support and other duties as assignedOTHER DUTIES AND RESPONSIBILITIES
      • Other duties as assignedREQUIRED QUALIFICATIONS
        • A Bachelor's degree or equivalent work experience required
        • Proficiency with MS Office (Word, Excel, and PowerPoint), and familiarity with online virtual platforms (Google Meet, Zoom, etc.).
        • Minimum three years of professional experience requiredPREFERRED QUALIFICATIONS
          • Academic administrative/coordinator, operations or programming experience preferred
          • Prior experience in higher education a plusCOMPETENCIES
            • Excellent verbal and written communication skills, including editing and proofreading
            • Exceptional planning and organizational skills
            • Ability to take initiative and ownership of projects
            • Demonstrated ability to handle sensitive issues and maintain confidentiality
            • Ability to work well with culturally diverse populations within an organization
            • Proven ability to perform duties with a high level of professionalism, flexibility discretion, judgment, diplomacy and tact
            • Ability to multi-task, adapt to changing priorities, and meet deadlinesWORK ENVIRONMENT & CONDITIONS/PHYSICAL DEMANDS
              • This -is a 40-hour/week exempt position during standard business hours Monday through Friday. In-person, hybrid, or fully remote work arrangements will be considered
              • Typical office or home office environment
              • Sedentary work with walking or standing required occasionally
              • Light physical demands required DISCLAIMERSSimmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.Required Application Materials:ResumeCover LetterSalary Grade S06Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum. About Us Located in Boston's historic Fenway area, Simmons University is a small, private, non-sectarian University which has educated students for enriching careers and purposeful lives since 1899. Working at Simmons means joining a collaborative, diverse and mission-driven community of educators and professionals.We prepare students to be leaders for themselves, their communities and the world. Our faculty and staff members lead by example - sharing a commitment to excellence and putting the students first. - A Vibrant Reopening of Campus Our latest information as we welcome back students, faculty, and staff. Simmons News Leave Us Your Resume Don't see a posting for you? Introduce yourself by leaving us your resume and contact information, so our recruiting team may reach out to you if a role that matches your skills and qualifications becomes available in the future.

Keywords: Simmons University, Boston , Program Specialist, College of Social Sciences, Policy, and Practice, Other , Boston, Massachusetts