Supervisor (Burlington Mall)
Company: Travis Mathew
Location: Burlington
Posted on: May 29, 2023
Job Description:
Founded in 2007, TravisMathew draws its' inspiration from all
aspects of Southern California culture and lifestyle. Our focus on
making premier men's apparel for work and play has cemented our
foothold in the sportswear world. Over the past several years,
TravisMathew has been leading the way in quality and active-wear
design. We remain committed to constant innovation and discovery to
bring the best to our customers. We're throwing a party, and you're
invited.
JOB OVERVIEW
The Supervisor for Santana Row is responsible for managing and
maintaining the in-store sales and service experience and promoting
sales culture within the retail store to achieve or exceed sales,
KPIs and profitability goals.
ROLES AND RESPONSIBILITIES
- Instill an approachable and efficient sales and service focus
on the floor to achieve sales goals and deliver exceptional
service
- Connect with in-store clients and develop and retain a
following of repeat clients to drive individual sales goals
- Maintain in-depth knowledge of apparel each season, including
fit, fabric and intended use of the line
- Participate in and assist with the creation of effective
product and visual merchandising in the store to drive sales and
create a positive customer experience that is easy to shop and
outfit head to toe
- Participate in and assist with the creation of store event and
CRM activities that are subliminal and focused to reward repeat
business in a focused, efficient and approachable manner
- Be entrepreneurial in all aspects of retail from visual
merchandising to sales generation to marketing and event
coordination with big idea thinking
- Provide mentorship to part-time and seasonal client associates
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Experience with back office operations management, visual
merchandising and recruitment / training
- Strong written and verbal communication skills
- Ability to manage and mentor a team
- Ability to work effectively and collaboratively with
cross-functional teams and stakeholders
- Ability to make decisions independently, or escalate when
applicable
- Ability to work non-traditional hours; weekends, evenings and
holidays EDUCATION AND EXPERIENCE
- Bachelor's Degree in Business or related field preferred
- Minimum 1 year experience in retail store management
- 2 years' experience in a client services related capacity
TravisMathew is an Equal Employment Opportunity
Keywords: Travis Mathew, Boston , Supervisor (Burlington Mall), Other , Burlington, Massachusetts
Didn't find what you're looking for? Search again!
Loading more jobs...