Shelter Stabilization and Crisis Clinician
Company: Pine Street Inn
Location: Boston
Posted on: May 28, 2023
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Job Description:
Shelter Stabilization and Crisis Clinician
Department: Women's Inn
Office: Albany Street
Location: Boston, MA
Position Type: Direct Care
Hours/Shift: Morning - First Shift
Employee Type:: Regular Full-time
START YOUR APPLICATION
(https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2219416&source=2219416-CJB-0)
SCHEDULE: 40 hours, Wednesday-Saturday, 10am-8:30pm with
flexibility to work one or two weekly 645AM-415PM shifts based on
the needs of the program. Essential position during weather and
other emergencies
Pays $71,000/yr + DOE
JOB DESCRIPTION:
SUMMARY OF THE POSITION:
The Shelter Stabilization and Crisis Clinician primary focus is on
assisting staff in the promotion of a safe and healthy environment,
creating and maintaining relationships with and guests in the
Women-s Inn. The Shelter Crisis and Stabilization Specialist works
from the Pine Street Inn policy and procedures developed to ensure
a safe shelter environment for guests and staff.
The Shelter Stabilization and Crisis Clinician has a primary focus
to actively support and train Shelter staff on techniques and
methods to minimize secondary trauma while supporting staff needs
to the best of PSI-s options and resources. In addition, the
clinician may be needed to respond to guests in crisis in an effort
to support shelter staff and PSI clinical teams. The clinician will
need to navigate emergency safety procedures in a timely and
professional manner based on the prioritization of guests- and
staff needs.
The Shelter Stabilization and Crisis Clinician will work with
direct care staff to advocate for appropriate level of care
services and work in collaboration with other PSI departments that
provide clinical support to our guests.
The Shelter Stabilization and Crisis Clinician will work closely
with the Women-s Inn staff and leadership team as well maintain a
robust and collaborative relationship with PSI-s DMH MATCH Team and
Behavioral Health Team, including the specialized Housing
Stabilization Team.
REQUIREMENTS:
EDUCATION/TRAINING:
REQUIRED:
Licensure as an LMHC or LICSW or Master-s degree in Social Work or
related degree
Bilingual English/Spanish
KNOWLEDGE/EXPERIENCE:
REQUIRED:
Minimum of three (3) years of experience in the Human Services
field
Knowledge in the areas of trauma, addiction, recovery and mental
illness
Knowledge of issues pertaining to the homeless
Demonstrated skills in motivational interviewing, crisis
intervention and de-escalation
PREFERRED:
Administering Narcan and CPR in a work setting
Knowledge of area resources
PHYSICAL ABILITIES/SKILLS:
REQUIRED:
Ability to stand for long periods of time
Ability to stretch, bend and lift up to (twenty-five) 25 lbs.
Ability to assist guests up and down stairs, and in-and-out of
wheelchairs
Ability to respond quickly to emergencies
Ability to work in a busy shelter environment
Ability to comply with PSI policies around illness prevention,
mandatory vaccinations, and other occupational health standards
MENTAL ABILITIES/SKILLS:
REQUIRED:
Ability to respond safely, quickly, and calmly in emergencies and
to emergency situations
Ability to use good judgement in stressful or emotionally charged
situations
The sensitivity and patience to work with guests suffering from
mental illness (many untreated), alcohol and other drug addiction
and abuse
Ability to be resilient in difficult and ambiguous situations
Ability to handle multiple assignments
Ability to communicate clearly both verbally and in writing
Ability to comprehend and apply Motivational Interviewing and
Trauma-Informed Care skills
Ability to communicate/speak (as well as to listen) in a
non-judgmental manner
Ability to research and problem-solve creatively
Ability to work with partners across departments and agencies to
meet guest and agency goals
Ability to follow projects and interventions through to completion,
including hand-off, stabilization, or other favorable guest and/or
project outcome
ESSENTIAL FUNCTIONS WITHIN THE CORE COMPETENCIES FOR THE POSITION
INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
Guest Focus
Treat all guests and staff with dignity and respect
Proactively conduct wellness checks of guests in different sections
of the building
De-escalate stressful situations utilizing Critical Incident
Debriefing and Trauma-informed Care
Administer Naloxone as needed
Perform CPR as needed
Connect guests to emergency medical services, detox and other
community programs as needed to include, but not limited to,
Triage, Rapid Re-Housing (RRH) services and the MATCH Team.
Works collaboratively with shelter MATCH Team to support guests-
the level of care they need and communicate to symptoms of mental
illness and co-occurring disorders
Encourage guests to explore any/all housing options refer to
housing resources when permitted
Pleasantly greet, welcome and work with volunteers, donors, food
servers, tour groups and other visitors
Judgement
Seek supervision and feedback when needed from direct supervisor,
Director of Shelter Operations, or internal Clinical partners,
Advise the supervisor/key carrier regarding matters of concern with
operations or policy
Adhere to TB-testing procedures and other required testing or
vaccine requirements
Maintain current certification in CPR and First Aid
Document all hazardous incidents and intervening appropriately in
any unsafe situation
Consistently attend and actively participate in meetings, including
but not limited to: shift reports, staff meetings, case
conferences, supervision or check-ins with supervisor.
Report to work regardless of weather conditions as the Shelter
Crisis and Stabilization Specialist position considered essential
under the PSI weather emergency and emergency policies
Report to work and all scheduled meetings and trainings on time
Perform other additional assignments or projects as
requested/directed by supervisor, program director or senior
program or agency managers
Attend mandatory Narcan trainings and be an active response
participant to on-site overdose and to administer Narcan, as
indicated, based on that training
Resilience
Consistently demonstrate behavior that is representative of PSI-s
values of Community, Teamwork, Accountability and Respect
Actively support and train Shelter staff on techniques and methods
to minimize secondary trauma while also addressing guest needs to
the best of PSI-s options and resources
Utilize Trauma-Informed Care when interacting with guests and
staff
Adhere to the Inn-s mandatory training requirements including CPI,
CPI refresher course, Trauma- Informed Care, Motivational
Interviewing, and any other training required by program
management
Seek and engage in trainings to support skills and career
growth
Model positive staff/guest interactions keeping in line with PSI-s
Code of Conduct and Boundaries Policies
Actively engage in problem solving regarding guests- concerns,
looking for solutions that support the resiliency of guests and
support the shelter policies and operations
Actively participate in individual supervision
INTERNAL CANDIDATES, IF INTERESTED IN APPLYING FOR THIS POSITION,
COMPLETE AN APPLICATION FOR PROMOTION/TRANSFER AND FORWARD IT TO
THE HUMAN RESOURCES DEPARTMENT WITHIN 10 DAYS OF POSTING.
Pine Street Inn is an Equal Opportunity/Affirmative Action
Employer.
START YOUR APPLICATION
(https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2219416&source=2219416-CJB-0)
Keywords: Pine Street Inn, Boston , Shelter Stabilization and Crisis Clinician, Other , Boston, Massachusetts
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