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Materials Coord

Company: Steward Health Care
Location: Brighton
Posted on: May 28, 2023

Job Description:

About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, tax paying, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Steward is among the nation's largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.
Based in Dallas, Steward currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah.
For more information, visit

Materials Coordinator - 40hrs, 8:00am-4:30pm, weekends as needed

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion, and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:






If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.


Position Function:

  • Coordinates supply functions to assure that customer's needs are met by interfacing with materials staff and JIT partner.

    Job Relationships:
    • Communicates and collaborates with attendants, aides, receiver, and all customers to provide supplies.

      • Reports to CSR Manager.

        • Collaborates with customer service representative from JIT partner to assure timely availability of needed product.

          • Has the authority to adjust JIT orders.

            • Has the authority to order all stock supplies.

              • Has the authority to adjust product par levels for storeroom.

                • Has the authority to give units credits.

                  • Has the authority to interact with JIT partner to resolve supply issues.
                    KEY RESPONSIBILITIES:

                    Provides superior customer service to internal and external clients, customers, and patients as referenced in the "Service Excellence Standards."

                    • Monitor JIT transmissions, pull confirmation enter daily adjustments to JIT orders and react to backorders in order to assure that customers' needs are met.

                      • Respond to telephone requests in a courteous, timely and helpful manner.

                        • Respond to user needs by coordinating efforts of staff and JIT vendor.

                          • Attend meetings to identify and solve supply problems.

                            • Replenish safety stock.

                              • Input all information regarding weekly orders into the Materials Management inventory management system.

                                • Process credits to user areas.

                                  • Perform other duties as required by manager.

                                    Reporting Requirements:

                                    • Reports to Manager Daily any shipment discrepancies.

                                      • Reports any outgoing supply issues to Purchasing Supervisor.


                                        • Ordering inventory up to reasonable par levels.

                                          • Reporting to Supervisor any unmet customer needs.

                                            • Maintaining accuracy and timeliness of data input regarding issues and credits and products data adjustments.

                                              • Resolving product availability issues with customer service representative and/or reporting to CSR Manager.
                                                REQUIRED KNOWLEDGE & SKILLS:
                                                • Must be able to communicate to problem-solve effectively.
                                                • Must be able to count and be detail-oriented, neat and orderly.
                                                • Customer Service
                                                • Continuing Quality Improvement Principles

                                                  Education: High school diploma or equivalent.

                                                  Experience (Type & Length): Computer experience in data input and an understanding of network systems.

                                                  Certification/Licensure: N/A



                                                  Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.

Keywords: Steward Health Care, Boston , Materials Coord, Other , Brighton, Massachusetts

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