Learning co-op

Company: Boston Consulting Group
Location: Danvers
Posted on: September 20, 2023

Job Description:

WHAT YOU''LL DO ------At BCG, we value learning and helping our employees be their best selves. The Learning Systems Intern will join a team responsible for the support and maintenance of BCG's custom-developed Learning System. As part of the team, the role will assist with data analysis and reporting, query building, application testing and support, and systems documentation. The HR Systems Learning Intern will assist with a variety of tasks to help support the ongoing Learning initiative. To be successful, this individual must be organized, hard-working, and detail oriented. YOU''RE GOOD AT Communication: The Learning Co-op will have the opportunity to communicate with BCGers located all over the world. Strong interpersonal skills are key to successful troubleshooting. The role will also require maintaining documentation on systems operations. Systems Documentation: The Co-op must have strong written communication. The role will maintain existing documentation on systems operation and usage, create new documentation detailing features and functionality, and document business requirements for new system functionally. Support: The role will partner with other members of the Learning squads to respond to support questions or requests for system maintenance. Data Analysis: Using tools such as Business Objects, Microsoft Excel, Business Objects, and ServiceNow, the role will partner with business analysts to determine the best way to deliver data to business users. The role will learn how to run existing reports, query a database to generate data and format the data for use by others. Application testing: The role will be given responsibility for testing new features or specific online learning modules to make sure they work properly and are compatible with the latest browser technology. Problem Solving: The intern will know how to work independently to test different solutions to a user's IT issue. Technology: The role will be given responsibility for testing new features or specific online learning modules to make sure they work properly and are compatible with the latest browser technology. YOU BRING (EXPERIENCE & QUALIFICATIONS) Must be an undergraduate student currently enrolled in Northeastern University and approved by the university to participate in the January to June 2024 co-op cycle--- Ability to organize work in a logical manner Ability to work independently on specific tasks with close attention to detail An interest in Business Systems and IT or eLearning Experience with Microsoft Excel, Access, PowerPoint and Outlook is preferred Basic knowledge of Structured Query Language (SQL) is an advantage YOU''LL WORK WITH ------The Learning Co-op will take direction from the Agile Learning Chapter Lead and SaaS Engineer. The Learning Co-op may interface with 3rd party software vendors or any other functional Learning team members, as well as BCG's Development and Compliance team members.

Keywords: Boston Consulting Group, Boston , Learning co-op, Other , Danvers, Massachusetts