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Data Governance Architect - Customer Partner Experience (CPX)

Company: Cisco
Location: Boston
Posted on: November 18, 2023

Job Description:

Who We Are

Cisco's Customer & Partner Experience Engineering (CPX) organization is one of the company's fastest-growing and most innovative teams, crafting a first-in-class digital experience for our customers and partners everywhere they connect with Cisco. We are at the epicenter of developing modern, cloud-native technologies that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, CPX enables customers and partners to maximize value with a simple, unified Cisco experience, driving accelerated time to impact. Join us and be a part of this exciting, transformative journey.

The Data Privacy & Governance team has the critical responsibility of navigating the multidimensional, ever-changing compliance landscape to ensure that CPX meets regulatory requirements and industry standards for protecting customer/partner data. We drive a CX Cloud Ecosystem that is designed, built, and operates with world-class security controls to maximize customer trust. We believe that security is everyone's job in CPX, and we embed this belief every day through our core values: transparency, a data driven risk-based approach, accountability, and an empowered team.

Who You'll Work With

As a lead member of the CPX Cloud Data Governance and Privacy team you will partner with technical internal constituents across the organization as our next generation Data Strategy is defined and implemented. You will work closely with engineers and developers that define, drive and monitor compliance with data related security controls across all aspects of the ecosystem. You'll join a team that creates methodologies that enable CPX offerings to adopt data governance principles to synthesize a comprehensive view of data from both a business and technical perspective; leverage data in a regulated manner for better business outcomes; simplify organizational risk-based decision making; and keep CPX offerings on the right side of compliance to meet our customer's expectations for protecting their sensitive data.

Who You Are

You are a leader in your field with a passion for Data Governance with a curiosity to dig deeper into data to discover opportunities & optimizations to effectively monitor and protect, at scale, both Cisco's and our customers' sensitive data. You are strategic thought leader that has designed and defined and implemented Data Governance models to support high quality and rapid delivery of new capabilities You're passionate about responsible data stewardship and have implemented user-friendly processes while balancing data privacy and security, regulation compliance, and efficient product development. You have a profound understanding of Cloud Native AWS technologies in a globally distributed architecture and are adept at Agile methodologies and CICD pipelines. Your strong leadership and communication skills make you an exceptional mentor, driving knowledge sharing across the team.

  • Expertise with multiple customer-facing cloud platform (AWS, GCP, Azure) with in-depth understanding of their service catalogs, security/database offerings and automation opportunities
  • Experience designing, evaluating, defining, implementing and maintaining data governance and/or Privacy practices pertaining to the responsible use of Artificial Intelligence

  • What You'll Do

    As a Lead Data Governance Architect, you will lead the design, build, implementation, and maintenance of the CPX Data Governance Program using data analytics tools in AWS. You will provide technical direction to Engineers, Developers and Architects in compliance with Data Governance and/or Data Privacy requirements for customer facing products in a multinational enterprise dealing with sensitive data with complex data sovereignty requirements. You will orchestrate data governance processes and policies. You'll secure data through discovery, classification, and access standards, making sure Responsible AI is part of our Data Governance efforts. You'll be a vital link among cross-functional teams, leading iterative initiatives, and driving the development of data governance for AI applications.

    Basic Qualifications:

    --- 8 years of Data Governance experience with a focus on customer-facing applications and experience with SaaS offerings with a global footprint as part of this experience

    --- 5 years in Data Governance supporting Cloud Native AWS solutions (such as Macie, S3 Buckets, containers & Cloudtrail) in a CICD environment and other tools that can be used in conjunction with AWS such as Atlan & Snowflake

    --- Demonstrated proficiency designing, implementing and using data analytics tools in AWS to scale a Global Data Governance Program

    --- Proven competency using Agile delivery methodology to creating user stories, tracking metrics, reporting progress, and ensuring successful delivery of business value

    --- Experience in designing, building, and maintaining a Data Governance Program collaborating closely with technical Engineers, Developers and Architects to meet Data Governance and Data Privacy requirements and regional data sovereignty

    Preferred Qualifications:

    --- Data Governance and/or Data Privacy with experience providing data governance and privacy expertise during a threat model/design reviews

    --- Current certification(s): DGSP, CDP, PSDGP, IGP and/or CDMP

    --- Deep experience of cloud service architecture and architecting solutions for at least one of the major Cloud Providers: Amazon Web Services (AWS), GCP, Azure

    --- Familiarity with various AWS Databases and Storage services such as Aurora, Dynamo DB, ElastiCache, Amazon EFS, EBS, etc

    --- Experience with data governance tools such as Alation, OneTrust & HighBond

    Why Cisco?

    #WeAreCisco . We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

    Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We're helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

    We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

    We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

    So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

    Message to applicants applying to work in the U.S. and/or Canada:

    When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

    U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

    Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Keywords: Cisco, Boston , Data Governance Architect - Customer Partner Experience (CPX), Other , Boston, Massachusetts

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