Wine Customer Service

Company: Wegmans Food Markets
Location: Chestnut Hill
Posted on: April 17, 2024

Job Description:

Schedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 21 years or olderLocation: Chestnut Hill, MAAddress: 200 Boylston StreetPay: $23 - $24.50 / hourJob Posting: 04/01/2024Job Posting End: 05/01/2024Job ID:R0204963EARN A BONUS UP TO $2,500! Hiring immediately!Our Wine departments offer customers hundreds of wines from all over the world, with varieties to fit any taste or preference. - In this role you will serve as the wine product knowledge expert, building rapport and loyalty with customers by proactively providing personalized solutions and meal pairing suggestions, using your knowledge and enthusiasm for wine production, varietals, regions and tasting methods. - You will deliver incredible service and an experience customers can't receive elsewhere by creating interest and excitement around the exceptional products we offer. - If you are a wine enthusiast who enjoys sharing your knowledge and passion with others, this could be the role for you!What will I do?

• Proactively approach and engage customers, build relationships by providing suggestions for meal pairings, and helping them find the perfect selection for their tastes
• Ensure a wide variety of products are readily available for customers by ordering and replenishing product, and setting up eye catching displays and merchandising techniques
• Coordinate the daily activities of team members in the department, influencing and rewarding positive results in wine sales and customer interactions
• Partner with Management and Corporate Merchandising groups to coordinate events and featured product displays to peak customer interest and grow sales in the departmentRequired Qualifications:
  • Experience with event planning or customer relations
  • Customer service experience
  • Enthusiasm and knowledge of wine industry, production, varietals, regions, and tasting methodsPreferred Qualifications:
    • Certified SommelierAt Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits*
    • Paid time off (PTO) to help you balance your personal and work life
    • Higher premium pay rates for working Sundays or on a recognized holiday
    • Health care benefits that provide a high level of coverage at a low cost to you
    • Retirement plan with both a profit-sharing and 401(k) match
    • A generous scholarship program to help employees meet their educational goals
    • LiveWell Employee & Family program to support your emotional, work-life and financial wellness
    • Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
    • And more!***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For -. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.

Keywords: Wegmans Food Markets, Boston , Wine Customer Service, Other , Chestnut Hill, Massachusetts