BostonRecruiter Since 2001
the smart solution for Boston jobs

Customer Support, Fraud Specialist I

Company: Mommy Jobs Online
Location: Salem
Posted on: July 15, 2019

Job Description:

Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. We are a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us! As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us: Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLDanielleA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Boston , Customer Support, Fraud Specialist I, Other , Salem, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Local CDL B Truck Drivers - $1,500 Sign On Bonus!. - East Providence
Description: Party Rental Ltd. is now hiring Local CDL B Truck Drivers in Franklin, MA What We Offer: 1,500 Sign On Bonus Competitive Pay Great Benefits Package: Health, Medical, Dental, VisionLife Insurance401k (more...)
Company: Party Rental
Location: East Providence
Posted on: 07/22/2019

Hiring Lease Purchase CDL A Truck Drivers - Competitive Pay and Great Benefits!. - East Providence
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: East Providence
Posted on: 07/22/2019

Hiring Owner Operator Truck Drivers to Run East of the Mississippi - Call or Apply Today!.
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: East Providence
Posted on: 07/22/2019


Looking To Hire Owner Operator CDL A Truck Drivers - Competitive Pay and Great Benefits!.
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: East Providence
Posted on: 07/22/2019

Looking To Hire Owner Operator CDL A Truck Drivers - Competitive Pay and Great Benefits!.
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: East Providence
Posted on: 07/22/2019

CDL A Truck Drivers - Owner Operators - AMAZING PAY - Call Or Apply Today. - East Providence
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: East Providence
Posted on: 07/22/2019

Hiring Owner Operator Truck Drivers to Run East of the Mississippi
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: East Providence
Posted on: 07/22/2019

Now Hiring: Costco
Description: Easy Application
Company: Costco.FindDreamJobs.com
Location: East Providence
Posted on: 07/22/2019

Owner Operator CDL A Truck Driver - Earn $260k Per Year!. (Riverside) - East Providence
Description: OTR Dry Van and Flatbed Positions Available Owner Operators: 3500 to 4500 per week depending if driving flatbed or dry van.Gross over 260k per year80 of LinehaulOur drivers typically run between 2500 (more...)
Company: Forward Freight Systems
Location: East Providence
Posted on: 07/22/2019

Regional CDL A Truck Drivers - $3,000 Sign On Bonus!.
Description: Zenith Global Logistics is now hiring Regional CDL A Truck Drivers in Sharon, MA MUST HAVE 2 YEARS TRACTOR-TRAILER DRIVING EXPERIENCE Zenith Global Logistics specializes in logistics for home furnishings. (more...)
Company: Zenith Freight Lines
Location: East Providence
Posted on: 07/22/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Boston RSS job feeds