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Lead Business Systems Analyst

Company: InfoGroup
Location: Burlington
Posted on: January 17, 2020

Job Description:

Infogroup is looking for top talent to join our dynamic and innovative team. We are currently seeking a Lead Business Systems Analyst to join our Burlington, MA office. This position will be an integral part of the design and implementation of marketing database solutions for external clients. This position will be responsible for acting as a liaison between clients, the Implementation team, the Analytics team and IT associates. The Lead Business Systems Analyst will capture business requirement documents and provide guidance and technical documentation for all data processing and software solutions. This position also will review and analyze database solutions and be an integral part of the project design and delivery.



Essential Job Functions:

1. Lead planning, gathering and documentation of business requirements. This will involve both interfacing with clients as well as the development team.



2. Guide and mentor peers to best possible solution, utilizing existing processes where possible.



3. Consult with clients and Implementation team to identify current processes, clarify business objectives, and to establish technology requirements.



4. Conduct initial data analysis on input files to verify content.



5. Participate in system/database design or enhancement and communicate results effectively. Collaborate with Technical Lead on data model.



6. Documentation will include: Technical Specs, Business Requirements, Process Flows, Change Requests, and Data Audit Reports.



7. Become a Subject Matter Expert (SME) on client's database. May be called on to answer questions and work on best practices for database builds as well as data usage.



8. Prepare high-level system flow for the proposed solution and review with the Implementation team and client if necessary.



9. Guide clients in business rule development. Implement business rules in database.



10. Test, maintain, and monitor data and list prep processes for building and maintaining the client database.



11. Perform high level quality assurance on: data processing, data loads, reports etc.



12. Support client in UAT process.



13. Assist Project Manager to develop initial project plan and subsequent updates.



14. Work with clients, Implementation team and all related IT departments to achieve solution-oriented results.



15. Analyze client issues.



16. Be proactive with the client guiding them to their next solution.



17. For stabilized customer database implementation, the Lead Business Systems Analyst is responsible for ongoing minor change requests.



Knowledge, Skill, and Abilities:

1. Ability to interface with both external and internal personnel at all levels.



2. Direct marketing or prior experience in implementing marketing database solution a plus.



3. Proven technical, analytical and problem solving skills.



4. Strong project coordination skills and decision making skills.



5. Strong written and verbal communication skills.



6. Ability to use PL/SQL.



7. Knowledge of ETL tools.



8. Professional and interpersonal skills.



9. Self-initiative and leadership skills.



10. Ability to work within a team environment.



11. Knowledge of Unica Campaign Management and Cognos tool set is a plus.







Education, Experience, and Certification:

1. Bachelor's degree in a related field of study or is required.



2. 6 to 8 years of experience in business systems analysis is required.



3. 4 to 6 years of experience in process improvement, database development, data process engineering, CRM solutions, software development, or master data management is required.



4. Experience in implementation of CRM solutions is required.



5. Experience in field-related processing, direct marketing experience a plus.



6. Prior experience in implementing marketing database solution a plus.







We're revolutionizing the way companies connect with their customers and grow their businesses. Find out how you can join the movement at www.infogroup.com/about-infogroup/careers-at-infogroup. Please reference requisition number BURL4649.



Infogroup is a leading provider of data and data-driven marketing solutions. Infogroup provides data, technology and services that help marketers acquire new customers and maximize the value of existing relationships. The company's data and marketing solutions help clients of all sizes, from local SMBs to FORTUNE 100™ enterprises, increase sales and customer loyalty. Infogroup provides both digital and traditional marketing channel expertise that is enhanced by access to our proprietary data on 280 million individuals and 24 million businesses. For more information, visit www.infogroup.com.



At Infogroup, our employees are directly responsible for our success. We strongly believe in rewarding employees for their initiative, teamwork and leadership. Every day, we expect our employees to ask questions, demand better solutions and challenge one another to succeed. We are constantly looking for candidates who are not only qualified and knowledgeable, but also have the drive to grow professionally. We hire dynamic individuals in variety of fields such as information technology, account management and client services, sales, marketing, administration and human resources.



Affirmative Action/EEO Policy

At Infogroup, we are committed to attracting, retaining and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Infogroup does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or Veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. All qualified applicants will receive consideration for employment. In addition, Infogroup will provide reasonable accommodation for otherwise qualified disabled individuals.



#LI-DNP

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: InfoGroup, Boston , Lead Business Systems Analyst, Professions , Burlington, Massachusetts

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