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Implementation Consultant-Workforce Scheduler

Company: Reflexis Systems, Inc.
Location: Dedham
Posted on: February 16, 2020

Job Description:

Seeking Implementation Consultants who have used Workforce Management solutions in the Retail space!Want to work for a fast-growing technology comany with a positive, collaborative and collegial work environment? Looking for an exciting opportunity to implement leading edge solutions with our clients? Then come join Reflexis!Reflexis, the global leader in workforce management solutions for retailers, is seeking passionate and dynamic Implementation Consultants!We pride ourselves on doing amazing work and we're committed to growing a great team of people who love what they do. Here is just a sample of some of the things you will be doing:Engaging with our clients to understand their business needs regarding the WFM (Workforce Management) application.Acting as a self-driven member of the project team to implement Reflexis products for various clients in the retail industry.Acting as the primary point of contact between client and Reflexis teams throughout project lifecycle.Leading detailed discovery sessions with clients to determine business requirements and mapping them to Reflexis product features.Providing viable, practical solutions for client needs through Reflexis suite and advise client teams on best practices and options.Performing gap analysis to suggest workarounds, identifying, and documenting client change requests as needed.Conducting demos and training sessions to enable successful client business users.Testing configurations and features prior to delivery and work to resolve issues uncovered.Responding to client questions on product functionality and usage throughout the project.Establishing a thorough understanding of one or more Reflexis products and all configurations and features (through on-boarding, training, and project work).Act as the subject matter expert and thought leader in the product area assigned.What You Will Bring to The Table:BA/BS degree or equivalent work experienceRetail industry knowledge preferred but not requiredDemonstrated ability to be a self-driven member of a project team and implement SaaS products for various clients (preferable in the retail industry)Minimum of 2 years' software implementation experienceMinimum of 2 years' experience in a client-facing roleSolid understanding of algorithmsExcellent written and verbal communication skillsAbility to speak confidently in front of an audienceExcellent presentation skillsSelf-motivated, detail-oriented and well organizedStrong analytical and problem-solving skillsAbility to manage multiple projects simultaneouslyTravel: Approximately 25%What's in it for you:Competitive salary100% employer paid medical and dental benefits for you and your dependentsPTOPaid Holidays401kDynamic work environment--Visit our website at to learn more about our benefits and company culture.

Keywords: Reflexis Systems, Inc., Boston , Implementation Consultant-Workforce Scheduler, Professions , Dedham, Massachusetts

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