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Data Analyst

Company: HOUSING PARTNERSHIP NETWORK
Location: Boston
Posted on: February 26, 2021

Job Description:

HPN is committed to creating a diverse and equitable environment and is proud to be an equal opportunity employer. HPN recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and other protected status. We believe that the more inclusive we are, the better our work will be. We aspire to build a diverse team, one that better reflects the people and communities we serve. Applicants who contribute to this diversity are strongly encouraged to apply. WE VALUE Collaboration - We are a true network. We believe in the power and benefits of broad engagement, empowerment, and collaboration. Connection - We actively build relationships that connect people, ideas, and organizations to forge new paths for improving communities. Inclusion - We recognize our power comes from the collective and cooperative nature of our work, based on an environment that is inclusive of diverse experiences, backgrounds, and perspectives. Respect - We are open, honest, and respectful in all our interactions which strengthens our relationships, our mission, our work with colleagues and members, and ultimately the lives of the people we all serve. Transformation - We work with our members to transform our industry by creating systemic solutions to help people who live in our communities to thrive. ABOUT THE ORGANIZATION HPN Select is a national procurement solution for HPN members - organizations that share a common goal of helping people live in cleaner, safer, healthier, and more affordable homes. Our goal is to ensure the future of procurement for affordable housing, is simpler, more streamlined, and built for sustainability and efficiency. We are working to help developers and owner-managers connect with vendors in ways that make it easier to access quality and nationally available products at a fair price. And we are enabling greater visibility and transparency in buying decisions and smarter dollar allocations. ABOUT THE ROLE The role of the Procurement Data Analyst Associate is multifaceted. You will work with major customers to gather and analyze purchasing data associated with their properties so that optimal purchasing compliance across major vendor categories can be realized. You will also work on special projects that require an in-depth analysis of purchasing patterns that will inform specific actions that provide value to our customers. In addition, you will lead data-driven analysis around customer service KPIs. You will help manage, interpret, and leverage its data and facilitate small and medium-size projects involving cross-department collaboration. You will translate data into information via reports and dashboards used to inform key organizational goals in business development, partnership management, product development, digital marketing, etc. This is a position with a great opportunity for professional development and growth. We are looking for an individual who is passionate about data and its value to an organization. The ideal candidate is a problem solver, pays attention to detail, and is comfortable in a fast-paced startup environment. Designs and implements reports to support account, client, and global sourcing requirements. Maintain data integrity of databases and make changes as required to enhance accuracy, usefulness, and access. Collects and rationalizes data from multiple sources. Ensures data integrity and accuracy. Coordinates with the global sourcing team and peers to aggregate data and align reporting. In addition, the role requires a capacity for analysis of data and both financial and statistical information, the administration and/or management of purchasing related projects and contracts, such as benchmarking and mini-competitions while also contributing to the wider work of the Housing Partnership Network, Inc. ("HPN"). The role will report directly to the VP, Operations of HPN Select. MAJOR DUTIES AND RESPONSIBILITIES

  • Support Account Management staff so that they can provide outstanding service to HPN Select customers and exceed customer service benchmarks
  • Analyze data generated by company systems and other sources to prepare reports for HPN Select for both internal and external publication
  • Measure sales performance against defined targets, reporting monthly on performance to the President of HPN Select
  • Communicate with client members via telephone, mailings, newsletters, electronic media, and site visits as appropriate
  • Undertake such training as may be reasonably required to maintain an appropriate level of technical competence for the post
  • Extract, cleanse, and upload various types of data to/from several systems
  • Monitor data integrations and troubleshoot problems as they arise
  • Develop and manage various types of internal and external reports and dashboards
  • Play an integral role in the documentation and implementation of a business intelligence system
  • Develop data collection procedures and policies to be implemented company-wide
  • Be a storyteller; translate complex data into meaningful insights to share with diverse stakeholder groups
  • Conducts basic financial analysis.
  • Assists senior personnel in establishing and defining program requirements.
  • Monitors progress of program requirements.
  • Interacts regularly with customers and other industry representatives to ensure conformance to customer requirements.
  • Assist in business development activities.
  • Performs administrative and analytical tasks in support of a contract program.
  • Participates in special projects as required.
  • Other duties may be assigned QUALIFICATIONS
    • Bachelor's Degree in a related field of study
    • A minimum of 2 years of equivalent expertise
    • Extensive knowledge and skills with tools to create complex queries, analyze data and create meaningful reports
    • Experience extracting, transforming, and analyzing complex and distributed data sets
    • Strong written and communication skills with the ability to organize and present clear and concise oral and written reports of findings and recommendations.
    • Ability to establish and maintain effective working relationships with internal and external partners.
    • Experience working in a consultative, customer-facing environment
    • Knowledge of QlikSense is desired, but not necessary
    • Knowledge in using Microsoft Excel at an above-average level
    • A background in procurement analysis
    • Ability to quickly learn new tools and technologies
    • You love data and understand how to manage it accurately and effectively
    • You have a proven track record of managing multiple data sources and maintaining integration of those data systems to present a complete picture of the customer
    • Basic knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions.
    • You consider the customer at the heart of everything you do and support and nurture an environment of innovation and creativity
    • Enthusiasm for the delivery of a high-quality service to internal and external stakeholders OTHER
      • Position may be performed remotely in the US

Keywords: HOUSING PARTNERSHIP NETWORK, Boston , Data Analyst, Professions , Boston, Massachusetts

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