BostonRecruiter Since 2001
the smart solution for Boston jobs

Desktop Support Technician

Company: Kforce Technology Staffing
Location: Braintree
Posted on: April 11, 2021

Job Description:

RESPONSIBILITIES Kforce's client, a growing accountingfinancial services firm located near New York, NY is seeking a Desktop Support Technician. Summary The Desktop Support Associate's primary role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and application support. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. The candidate may be required to interact with other members of the IT Team to diagnose and resolve unique problems. At times, the candidate may be asked to assist in the maintenance and testing of network, servers andor associated equipment. This is a direct hire (full time) position that is paying a competitive compensation package. Desktop Support's Responsibilities Field incoming help requests from end users via both telephone and e-mail in a courteous manner Document all pertinent end user identification information, including name, department, contact information Works with vendor support contacts to resolve technical problems with desktop computing equipment and software Support various software packages including Office365, anti-virus, backup, email clients, email servers, ActiveSync, VPN client, Adobe Products, Internet Browsers Develop user training manuals, help sheets, frequently asked questions lists, and procedures for end users where applicable Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals REQUIREMENTS Expert knowledge of computer hardware Expert knowledge of desktop and server operating systems You must have experience supporting Office365 and Windows 10 Application support experience with Citrix, Group Policy and Microsoft Office Strong documentation skills Experience with active directory including creating, maintaining, deleting users and groups Experience with mobile device management Proficient with DNS and DHCP Solid understanding of corporate networks and connectivity between users and servers Solid understanding of wireless technologies Experience with VoIP is preferred Experience with Intune is preferred Experience with information security concepts are a plus Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Boston , Desktop Support Technician, Professions , Braintree, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


.65 CPM Home Weekly - CDL A Truck Driver
Description: Call Smith Today at 855 396-7493 br br Bedford Shourt Haul bull Home Weekly 2 Days bull .65 CPM Loaded and Empty bull Per Diem Tax Advantage Plan
Company: Smith Transport, Inc.
Location: East Providence
Posted on: 04/12/2021

12K Plumber
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br Clean, running water and heat are necessities of life, and as a Plumber for the Army National Guard, you'll train for a career that will (more...)
Company: Army National Guard
Location: East Providence
Posted on: 04/12/2021

TV Installer/Technician
Description: The In-Home Services organization supports thousands of talented employees in 135 facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the (more...)
Company: DISH
Location: Concord
Posted on: 04/12/2021


Recent Grad CDL-A Truck Driver, Urgently Hiring, Apply in Seconds!
Description: Recent CDL-A Grads: Don't have enough experience to get the truck driving job you want No worries, come join us You will
Company: C.R. England
Location: Concord
Posted on: 04/12/2021

Satellite TV Installer - Entry Level
Description: The In-Home Services organization supports thousands of talented employees in 135 facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the (more...)
Company: DISH
Location: Concord
Posted on: 04/12/2021

15T UH-60 Utility Helicopter Repairer
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br The UH-60 Black Hawk helicopter is the best-in-class, multi-mission performer used for combat assault, search and rescue, medevac, and (more...)
Company: Army National Guard
Location: East Providence
Posted on: 04/12/2021

Solo CDL A Owner Operators - $4K Sign On
Description: br br br br Solo CDL A Owner Operators br 4,000 Sign On Bonus br br Join the Panther Premium Logistics team for an exciting opportunity
Company: Panther Premium Logistics
Location: East Providence
Posted on: 04/12/2021

Lease Purchase & Owner Operators - Teams, & Trainers
Description: Solo opportunities now available br br CRST, The Transportation Solution: Trucking Industry's Best Van Lease Program Lease Purchase Owner Operators - Teams, Trainers Wanted Choose Your Own Path (more...)
Company: CRST Asset Light Van
Location: East Providence
Posted on: 04/12/2021

CDL-A Company Driver - OTR Dry Van - Graduated Training
Description: CDL-A OTR Dry Van Truck Driver - Earn 75K a Year or More . br Western Express is now hiring in your area. Whether you're an experienced driver or you're just starting
Company: CDL Life
Location: Concord
Posted on: 04/12/2021

Cryptologic Technician
Description: About Enlisted Sailors in the Navy Cryptology community analyze encrypted electronic communications, jam enemy radar signals, decipher information in foreign languages and maintain state-of-the-art equipment (more...)
Company: US Navy
Location: Concord
Posted on: 04/12/2021

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Boston RSS job feeds