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Coordinator, IT Site

Company: Erickson Living
Location: Hingham
Posted on: May 6, 2021

Job Description:

Linden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We're part of a growing network of communities managed by Erickson Living, a national provider of senior living and health care with campuses in 11 states-and growing. Linden Ponds is looking for everyday heroes who want to make a real impact in the lives of seniors. If you're ready to take your career to new heights, join us. In addition to a rewarding career, you'll enjoy an industry-leading total rewards package that includes a competitive salary, an impressive package of health and dental benefits, paid time off and volunteer hours, tuition reimbursement, 401(k) with employer contribution, opportunities for career growth and advancement, and much more! We are currently seeking candidates for a part-time, 24 hour/week, IT Site Coordinator position that will be responsible for supporting residents and staff end users at our Linden Ponds community in Hingham, MA. How you will make an impact: * Function as the IT liaison for the community and corporate leaders. * Tier 1-2 hardware and software support. * Coordinates onsite support projects driven by corporate and community initiatives. * Purchases and deploys equipment for life cycle replacement or when the need for new equipment occurs. * Provides support for telephone systems in areas such as Move, Add, Change (MAC) requests and basic troubleshooting. * Conducts end user training on standard applications and hardware. * Supports Erickson Resident Computer Services (E.R.C.S.). * Provides troubleshooting and repair services for resident computer issues. * Provides residents with training on applications and hardware in individual or classroom settings. What we offer: * Onsite wellness visits and sick care available for all employees over 18 years of age. * Competitive benefits packages including medical, dental, vision and 401K with a match after 1 year. * Tuition reimbursement, certification reimbursement and student loan refinancing partnership programs are available. * A "career for life" approach to professional and personal development for our greatest asset, our employees. * A culture of diversity and inclusion, which builds on our values, vision and mission. What you will need: * Thorough knowledge of personal computer systems and desktop operating systems. * Ability to respond effectively to sensitive inquiries or complaints, as well as deal appropriately with emotional customer service situations. * Basic knowledge of networking. * Candidates should show evidence of an inclination towards continuous learning. Erickson Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Keywords: Erickson Living, Boston , Coordinator, IT Site, Professions , Hingham, Massachusetts

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