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Senior Analyst, Administrative Solutions

Company: LifeWorks
Location: Canton
Posted on: November 23, 2021

Job Description:

Build a meaningful careerAt LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people's lives. The extraordinary expertise of a more than 6,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.Summary A Senior Analyst provides support to Team Leads and client contacts by serving as a subject matter expert and as a technical systems resource for the benefit plans and employee populations of their assigned clients through the daily administration of processes, case management and project work.Responsibilities

  • Manage administrative and case management issues as well as data processing activities on a daily basis
  • Monitor project schedules to ensure timelines and deliverables are met; notify project manager or client if timelines are in jeopardy
  • Test and analyze system configuration against requirement documents during implementation and administration
  • Use our sophisticated database of tools to set up a client's healthcare & group benefits database; define data fields, import data, design screens and create queries and reports
  • Meet with project managers and clients to define project scope and objectives, prepare work plans, documenting project's scope and review with client(s) Succeeding as a "Senior Analyst, Administrative Solutions" will require the following core qualifications and skills
    • BA/BS degree preferred
    • One to three years experience preferred or equivalent industry experience
    • CEBS coursework preferred
    • Experience in specific domains of HR administration (Benefits, Pension Plans and Healthcare & Group Benefits) is preferred
    • Ability to prioritize and manage multiple projects simultaneously
    • Advanced proficiency with Microsoft Excel, and proficient in Access and Word
    • Experience with prior software implementation and training desired
    • Good analytical skills
    • Ability to work within a team environment
    • Strong self-starter, fast learner, quality conscious, committed to deadlines
    • Knowledge of SQL is a plus
    • Strong oral and written communication, attention to detail and teamwork skills combined with the ability to work independently with minimal supervisionLifeWorks is an Equal Opportunity Employer. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.Fulfilling work that mattersLifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.

Keywords: LifeWorks, Boston , Senior Analyst, Administrative Solutions, Professions , Canton, Massachusetts

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