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Implementation Support Analyst

Company: HGI Homesite Group Incorporated
Location: Boston
Posted on: January 16, 2022

Job Description:

Homesite Insurance was founded in 1997 and was one of the first companies to enable customers to purchase home insurance directly online, during a single visit. Since then, we've continued to innovate rapidly to meet the needs of our customers and their changing expectations.One thing that's stayed the same since our founding: our commitment to our customers, partners and employees.Join us on our journey as we continue to grow into a powerful contender in the field of insurance.Compensation may vary based on the job level and your geographic work location.Compensation Minimum:$66,000Compensation Maximum:$125,000We are seeking an enthusiastic and driven Implementation Support Analyst in Product Management, to provide strategic leadership in the areas of identifying opportunities and setting priorities in our property center of excellence (COE). The ideal candidate must be able to make an immediate impact by evaluating our current capabilities and processes, making improvement recommendations, and building a strategic roadmap with valuable and innovative ideas to drive strategic initiatives to the market.

The Implementation Support Analyst is part of the Product Ops team and will work with the Product COE and Information Technology to implement new products, and product innovations. This position offers an excellent opportunity to interact with a variety of business and process leaders in the organization (Legal, Compliance, IT Leadership, Partner Management, Operations, Claims, etc.) and the broader American Family community. The candidate would report to the Implementation and Portfolio Manager.Primary Roles and Responsibilities:COE Implementation Support:--The--Implementation Support Analyst--is responsible for implementing new products:

  • Analyzing new product initiatives to gather and translate to business requirements in the Confluence and JIRA system to enable Agile delivery approaches;
  • Work with Information Technology to develop project estimates, timelines and implementation plans across all priorities;
  • Support Development, QA and execute user acceptance testing (UAT) to ensure quality of project deliverables.Functional Expertise:--Become an expert in insurance content matters that cut across Homeowners products and Enterprise platforms;
    • Work with technical areas, Developers and QA to interpret Business Requirements,--scheduling and facilitating cross team refinement sessions--as needed;
    • Advise team members of best approach from a platform perspective when considering new enhancements.Project Management/Portfolio: Design project plans, forecast financial impacts, and work collaboratively across a variety of groups and operating companies.
      • Manage assigned project tasks against deadlines while under project manager supervision;
      • Establish structure and governance across the overall portfolio of both tactical and strategic initiatives;
      • Identify and manage cross project dependencies and mitigation plans;
      • Develop portfolio dashboards and enhanced reporting for senior leadership;
      • Support post-production warranty including operations, communication, reporting and IT support. When you work at Homesite you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns at Homesite are eligible for the paid time off program. Contingent workers are not eligible for American Family Enterprise benefits.Stay connected: Join Our Enterprise Talent Community!

Keywords: HGI Homesite Group Incorporated, Boston , Implementation Support Analyst, Professions , Boston, Massachusetts

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