Senior Product Analyst - Remote
Company: Kasa Living
Location: Boston
Posted on: May 16, 2022
Job Description:
Job DescriptionThis role is fully remote, we set a location
because some job boards require it.The RoleWe are looking for our
first Senior Product Analyst to drive a data-first culture across
our Tech & Product team. We strive to understand what drives
customer behavior across our product, which features have the
highest impact and inform what to build next. With our team still
in the foundational stage of product analytics, this role will
continue laying the groundwork for measurement, experimentation and
opportunity assessment of all Product work.In this role, you will
partner with a team of world-class Product Managers and Engineers
to prioritize and measure the work we ship. You will report to the
Sr Director, Product & Operations (CEO direct report) and work
closely with the Business Operations team.Possible upward
trajectories from this role include senior analytic roles or
Product Management.About the TeamYou will formally sit within the
Product function at Kasa. Our Product & Technology team is split
between the Bay Area, Hungary, and a few remote US locations.Our
PMs and engineers have diverse backgrounds in hospitality,
consulting, real estate and technology. Everyone joined Kasa
because they are passionate about building a platform that delivers
value to landlords and serves guests seeking trustworthy,
well-priced accommodations in great locations.In addition, you will
engage with analysts on our Business Intelligence function on the
Business Operations team. These data wizards will partner on data
pipelines, visualization, and more. Finally, you will interface
with engineers for infrastructural data requirements.Day in the
life of a Kasa Senior Product AnalystDrawing on a range of data
streams (and many more that still need to be added!), our Senior
Product Analyst will unearth insights and reveal the associated
business and product implications. We want you to deeply understand
what's happening in our product and how these relate to our company
objectives. Combined, you'll propose opportunities for future
feature development and measure the efficacy of solutions in
flight.Projects will require you to (1) Analyze, (2) Tell the
Story: what happened and why, and (3) Recommend: what we should do
based on these insights.
- Develop and maintain Guest and Operator-facing metrics and
dashboards in Looker for Kasa's Product teams, in addition to ad
hoc analysis to help drive strategic business decisions.
- Develop a deep understanding of our customer journeys (across
guests, partners and internal teams), measured by key business
metrics
- Perform analytical deep-dives to analyze problems and
opportunities, identify the hypothesis and design & execute
experiments
- Inform future experimentation design and roadmaps by performing
exploratory analysis to understand user engagement behaviour and
derive insights
- Identify key trends and build executive-facing dashboards to
track the progress of acquisition, monetization, and engagement
trends.
- Extract meaningful insights through analyzing large, complex,
multi-dimensional customer behavior data sets
- Set-up and assess multiple product experiments
simultaneously
- Translate complex concepts into implications for the business
via excellent communication skills, both verbal and
writtenExperience
- Bachelors' or above in quantitative field: Statistics, Applied
Mathematics, Economics, Computer Science, Engineering, related
field or equivalent experience.
- 4-6 years experience using analytics to drive key business
decisions; examples include business/product/marketing analytics,
business intelligence, strategy consulting
- Proven track record of being able to work independently and
proactively engage with business partners with minimal
direction
- Proficiency with SQL and comfort writing queries
- Familiarity with data visualization tools like Looker or
Tableau
- Strong verbal and written communication skillsPlus if...
- Experience building dashboards and analyzing data within
Looker
- Experience with front-end web analytical tools like Amplitude,
Pendo or Heap (Alternatively: Google Analytics, Mixpanel,
etc.)
- Proficiency in programming/scripting like R or Python is a
plus
- You've worked in the hospitality industry at some point in your
career
- You've worked for small and large enterprise companiesIn one
year, you will succeed at Kasa by having:
- Understood the guest, landlord and operating team product
challenges facing companies in the furnished hospitality space
- Worked with Product Managers to define and refine the metrics
we use to measure progress against our team and business
objectives, sharing these in a public, easy-to-consume format
- Leveraged data to surface multiple high-impact opportunities
that lead to product change and yield the intended effectBenefits
- Remote Work: With flexibility as a core value, and over
three-quarters of the team working remotely, Kasa employees are
able to work from anywhere!
- ✈ Kasa Travel Credit: We love to travel! Kasa employees get an
allowance of free stays with us in any of our locations, plus a 50%
discount on any nights for friends and family
- Generous Stock Option Plan: We believe the success of our
business should be shared with our team. As you grow with us, we
increase the opportunities for you to become part-owners of our
company.
- Flexible PTO: Full-time exempt Kasa employees are encouraged to
take time off as they need and see fit, ensuring that it's not
disruptive to their work
- 401(k) plan: As you invest in yourself and your future, Kasa
invests in you too: we match 50% of the first 4% of deferred
salary.
- Competitive Salary: We offer base salaries at or above market
rates plus additional earning opportunities based on the
position
- Health Coverage: We've invested in comprehensive health
insurance options to help when you need it mostWho We AreKasa is
building a global accommodations brand unlike any other. We took
the best that hotels and short-term rentals had to offer and
created a new class of hospitality that is well priced,
trustworthy, and that offers a large selection of great locations.
Our guests enjoy seamless check-ins, spacious apartments, and
attractive amenities, helping them feel right at home. If anything
comes up, our remote guest experience team is available 24/7,
ensuring our hospitality is always felt, though rarely seen.Behind
the scenes, we build technology that combines with our innovative
operations to grow a globally scalable offering that delivers
high-quality stays. Our products and systems unlock unparalleled
flexibility to operate anywhere from a few Kasa to a few hundred
Kasas in any type of building, in just about any location. We
currently have Kasas in over 17 states and are expanding into new
markets all the time.All of this is made possible by our team
members, each of whom plays a critical role in fulfilling our
vision and mission. We strive to foster a culture that values
feedback, support, and collaboration throughout the organization.
As a remote-first company, we work hard to bridge the gap of
distance through initiatives that foster connection across Kasa. A
few examples include lively All-Hands meetings, department
get-togethers (online and in-person), and teamwide celebrations of
important milestones. We offer benefits that encourage team members
to stay at Kasa properties to experience our product firsthand and
meet local team members when nearby. Guests are crucial to Kasa's
mission. Accordingly, every new Kasa team member gets trained in
our Guest Experience Akademy during their onboarding.Our team is
fortunate to have diverse backgrounds, personalities, and
experiences united by a commitment to excellence and passion for
our industry. If Kasa's vision and culture speak to you, and you're
up for the challenge of building a company on the cutting edge of
real estate, we would love to have you on our team!
Kasa Living is an E-Verify participant. We will verify the identity
and employment eligibility of all persons hired to work in the
United States by matching information employees provide on the form
i-9 against records available to the Social Security Administration
(SSA) and the Department of Homeland Security (DHS). You may find
more information here and here.
Keywords: Kasa Living, Boston , Senior Product Analyst - Remote, Professions , Boston, Massachusetts
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