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Growth Operations Analyst

Company: Eleanor Health
Location: Boston
Posted on: May 16, 2022

Job Description:

What you'll be doing:
As a Growth Operations Analyst, you will play a critical role in enabling Eleanor to achieve aggressive growth goals by supporting a wide range of complex, cross-functional initiatives. You will wear many hats and support development, execution, and improvement of Eleanor's project management infrastructure , market launch and clinic expansion, partner implementation, operations excellence and process improvement, and special projects. You will partner closely with our Market leadership, Population Health, Clinical, People, Marketing, Product, and other teams. This role will report to Eleanor's Associate of Growth Operations. -
Specifically you will:

  • Support project managers for market and clinic implementations, and special projects
  • Work with cross-functional internal stakeholders and external clients to establish, communicate, and manage to project timelines, objectives, milestones, and deliverables
  • Assist project managers to develop and maintain all project management documentation including project plans, meeting agendas, meeting minutes, and internal and external presentation materials
  • Perform research on market and competitive trends to inform strategic operational decisions
  • ---Become a superuser and learn advanced product features -
  • Identify, escalate, and resolve risks and issues in a timely and effective manner
  • "Roll up your sleeves" and work cross-functionally to drive execution in a dynamic start-up environment
  • Utilize industry standards and best practices for project management and participate in the development and implementation of new or improved project management processes
  • Experience different functions within the business to develop a well rounded knowledge across operational specialty areas
  • Participate in curated learning and development activities with colleagues and functional leaders to support professional growth

    You'll be a good fit if you:

    • Bachelor's degree in business, healthcare management, or another related field -
    • 1+ years of professional experience, bonus if it's in healthcare management consulting or similar large-scale project management experience
    • Think strategically and bring a data-driven, analytical approach to solving problems -
    • Experience supporting process/workflow building, operational improvement, or project management
    • Enjoy doing whatever it takes to execute complex, cross-functional projects
    • Are very detail-oriented and adopt a process-oriented mindset
    • Excel at building relationships and collaborating across diverse teams
    • Thrive in fast-paced work environments as an independent contributor
    • Have exceptional written and verbal communication skills
    • Are currently authorized to work for any US employer

      About Eleanor Health
      Eleanor Health is the first outpatient addiction and mental health provider delivering convenient and comprehensive care through a value-based payment structure. Committed to health and wellbeing without judgment, Eleanor Health is focused on delivering whole-person, comprehensive care to transform the quality, delivery, and accessibility of care for people affected by addiction.
      To date, Eleanor Health operates multiple clinics and a fully virtual model statewide across Louisiana, Massachusetts, New Jersey, North Carolina, Ohio, and Washington, delivering care through population and value-based partnerships with Medicare, Medicaid, and employers.
      If you are passionate about providing high quality, evidence based care for individuals with substance use disorder through an innovative practice and about building a great business that makes a difference, Eleanor Health is an ideal opportunity for you. We seek highly skilled, motivated and compassionate individuals who take responsibility and adapt quickly to change to join our deeply committed and collaborative team.

Keywords: Eleanor Health, Boston , Growth Operations Analyst, Professions , Boston, Massachusetts

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