Logistics Sales Order Coordinator (Hybrid)

Company: Connexion Systems & Engineering, Inc.
Location: Southborough
Posted on: May 16, 2022

Job Description:

Job Description Job Title: Logistics Sales Order Coordinator Pay Rate: $24.00-$28.00 (based on education/experince) Location: Hybrid- can primarily be work from home, but needs to be able to come onsite as needed Duration: Temp to Perm Hours: Mon-Fri, 11am-8pm EST (purpose of position and hours is to support West Coast inquiries) Duties & Responsibilities: Executes Order-to-Delivery processes to achieve on-time delivery Handles inbound phone calls, email inquiries, and order processing volumes Provides support to InternalField Service Engineers (FSE's) and external Dealers/Customers on inquiries of product availability and pricing Utilize system solutions (Oracle, Agile, Salesforce, etc.) to streamline order fulfillment procedures Interacts cross-functionally with interdependent groups to support order fulfillment processes Monitors backorders to insure they are shipped according to customer expectations Escalate issues impacting Customer satisfaction to Supervisor for action Respond to inquiries for order status and Parts information as required Other duties as assigned Education: HS Diploma or equivalent is required. College is preferred but not required. Work Background/Experience: 3 years or more of customer service experience Order Entry Skills via Phone and Email Company Description Connexion is a full-service, award winning staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement, and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.

Keywords: Connexion Systems & Engineering, Inc., Boston , Logistics Sales Order Coordinator (Hybrid), Professions , Southborough, Massachusetts