Deposits Quality Assurance Analyst
Company: First Republic
Location: Boston
Posted on: May 16, 2022
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Job Description:
OverviewAt First Republic, we care about our people. We offer
extraordinary client service in private banking, private business
banking, and private wealth management. Founded in 1985, we believe
that personal connections are everything and our success is driven
by the relationships we form with our colleagues and clients.
You'll always feel empowered and valued at First Republic.
Incredible teams doing exceptional work, every dayOur team's goal
is to support our clients' banking needs and develop long-term
relationships through exceptional, personalized service. As the
Bank's deposit experts, we offer deposit solutions for our clients
and their businesses through our high-touch service model.Duties
andResponsibilitiesThe Deposits Quality Assurance Analyst position
is responsible for all first-level review of new accounts and
account changes which involves reviewing documentation, all
applicable Bank systems and KYC to ensure all accounts are in line
with policy and Bank procedures. Additional responsibilities
include properly maintaining findings within the QA workflow
application for assigned accounts. A proficient understanding of
deposit documentation requirements, KYC and business structures are
preferred for this position.What you'll be doing as a Deposits
Quality Assurance Analyst:Review new accounts as well as change
requests as assigned by the Assistant Manager and update the
respective account reviews with exceptions as applicable. Properly
communicate all outstanding issues with Bankers.Review KYC for
completeness and quality of content. Identify and escalate any
issues or hard stops to QA Management to ensure proper protocol is
followed in a timely manner.Review and clear pending exceptions in
a timely manner. Work with Assistant Manager, when necessary, to
resolve any outstanding items.Answer questions raised by Bankers
regarding Deposit ProceduresAssist Senior QA Specialists with the
analysis of any applicable requests for Management
approval.Familiarize and review all policy and procedure (P&Ps)
updates on Bank policy, internal QA procedures, and BSA/AML KYC
policies on Bank intranet as frequently as necessary in order to
proactively identify opportunities to improve the quality of
reviews.Assist with research on various reports and projects as
needed.Perform duties & responsibilities specific to department
functions & activities, and other duties & responsibilities as
required or assigned by Management.Cross-train with Bankers and
Client Services staff to have a well-rounded understanding of the
bank's deposit products and related transactions to provide back-up
assistance as needed, including having a clear grasp of BSA/AML/KYC
policies and procedures.Provide oversight to ensure compliance with
BGB and regulatory requirements on (a) Deposit Documentation (New
Accounts, Supersedes, and Miscellaneous) (b) Regulatory
Documentation (KYC, disclosures, review) (c) Ensure documents
imaged are uploaded with quality (d) Identify any rejects/issues
with Imaging/FP and escalate to QA Supervisor (e) Other tasks
related to account documentation as assigned to support the
team.Additional responsibilities include the following: 1) adhering
to and complying with all applicable, federal and state laws,
regulations and guidance, including those related to Anti-Money
Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2)
adhering to Bank policies and procedures, 3) completing required
training, 4) identifying and reporting potential suspicious
activity to the BSA/AML Officer, and 5) knowing and verifying the
identity of any customer(s) that enters into a relationship with
the Bank. Critical features of this job are described under the
items above. They may be subject to change at any time due to
reasonable accommodation or other reasons. This job description
reflects management's assignment of essential functions; it does
not prescribe or restrict the tasks that may be assigned. Nothing
in this job description restricts management's right to assign or
reassign duties and responsibilities to this job at any time.The
successful candidate will be someone who can demonstrate the
ability to manage time efficiently, coordinate multiple priorities,
successfully resolve complex matters, easily understand
processes/workflows, identify risks, and effectively tailor their
communication (written/verbal) to their audience in a clear and
concise manner. A bachelor's degree in addition to at least 2-4
years' experience in banking or an equivalent industry is
preferred. Complete knowledge of banking platforms used by the bank
- OSI/Total Plus, Flightpath, OnBase, Ephesoft Scanning, Outlook,
Adobe Acrobat, MS Office, etc.QualificationsWhat skills you will
use in this position:Critical ThinkingTeam playerProvides
extraordinary serviceFurthers the First Republic Bank culture and
values Job Demands:Must be able to review and analyze data reports
and manuals; must be computer proficient.Must be able to
communicate effectively via telephone and in person.Must be able to
travel as position requires.May be required to lift 25-50 lbs. Own
your work and your career - apply nowAre you willing to go the
extra mile because you love what you do and how you can contribute
as a team? Do you want the freedom to grow and the opportunity to
take charge of your own career? If so, then come join us. We want
hard working team players. You'll have the independence to learn,
lead and drive change. A culture of extraordinary service,
empowerment and stability - that's the First Republic way. We
believe that a diverse range of backgrounds and ideas has and will
continue to be fundamental to the future success of First Republic.
If you are curious to learn more about this opportunity, we'd love
to hear from you. This job description is not intended to be
all-inclusive. Employee may perform other related duties as
assigned to meet the ongoing needs of the organization. The Company
is an equal opportunity employer. In this regard, the Company makes
reasonable accommodations for qualified applicants and employees
with disabilities in order to enable them to perform all essential
job functions, unless doing so creates an undue hardship. First
Republic is subject to federal laws that restrict the employment of
individuals with certain types of criminal histories, including
FDIA Section 19 and FINRA. To the extent not inconsistent with our
obligations under those federal laws and regulations, First
Republic will consider qualified candidates with criminal histories
in a manner consistent with the Los Angeles and San Francisco
ban-the-box laws.For New York City-based roles:Mayor Bill de Blasio
announced that, effective December 27, 2021, all private sector
employers in New York City will be required to ensure that their
employees are vaccinated against COVID-19 to attend work in the
office. Reasonable Medical or Religious Accommodations may be
requested if applicable to you. Please view New York's Guidance on
Accommodations for Workers for more information.
PDN-96007fe5-728f-4084-8b18-d3caa5610af0SDL2017
Keywords: First Republic, Boston , Deposits Quality Assurance Analyst, Professions , Boston, Massachusetts
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