Support Technician
Company: DandB
Location: Natick
Posted on: June 25, 2022
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Job Description:
The Fun Description1200: Support TechnicianAt Dave and Buster's
the safety of our team members and guests is our top priority! We
are committed to delivering the high standards you have come to
know and expect from us as we navigate through the COVID-19
pandemic. Our operations are in compliance with all CDC recommended
guidelines including: enhanced cleaning and sanitation practices,
following social distancing protocols and providing our team
members with gloves and masks to keep themselves and our guests
safe. POSITION SNAPSHOT: Midway Techs are responsible for the
repair and maintenance of our building including games, simulators,
and technical equipment. They also assist our Guests and maintain
ideal player conditions in the midway at all times.NITTY GRITTY
DETAILS:Deliver an unparalleled Guest experience through the best
combination of food, drinks and games in an ideal environment for
celebrating all out fun.Keeps immediate supervisor promptly and
fully informed of all problems or unusual matters of significance
and takes prompt corrective action where necessary or suggests
alternative courses of action.Provides timely and accurate service
while managing wait times and communicating information as needed
to Guests, Team Members, and Managers.Greets Guests with a positive
attitude and enthusiasm while performing multiple job functions.
Smiles and greets Guests upon entering Midway.Assists Guests by
repairing and maintaining amusements equipment in a timely
manner.Loads and refills tickets in redemption games paying special
attention to securing all ticket storage areas.Assists the Guest
with all requests and answers questions as needed and makes
recommendations.Bids farewell to Guests leaving. Ensures everything
was satisfactory and invites Guests to return.Notifies Manager of
any Guest that is perceived to be unhappy.Responsible for stocking,
displaying, and securing merchandise in all storage areas.Conducts
merchandise inventory during and after shift, if applicable.Checks
for restocking of necessary supplies. Brings all areas up to
standard. Discusses problem areas with Manager.Reviews the
cleanliness and organization of the Midway games. Ensures all games
are clean and unobstructed.Properly positions and set up displays
to increase Guest traffic and promote sales.Assists in daily
maintenance and organization of tech room and storage
areas.Efficiently and safely performs daily, weekly, monthly and
quarterly game maintenance as directed by management.Assists with
general store maintenance as directed by management.Assists other
Team Members as needed.Maintains a favorable working relationship
with all other company Team Members to foster and promote a
cooperative and harmonious working climate that will be conducive
to maximum Team Member morale, productivity and
efficiency/effectiveness.Must be friendly and able to smile a lot
while working days, nights and/or weekends as required.Technical
and/or electrical skills preferred, but not required.Must
demonstrate ability to clearly communicate with Guests and other
Team Members.STUFF OUR ATTORNEYS MAKE US WRITE: The physical
demands described here are representative of those that must be met
by a Team Member to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this position, the Team Member will
regularly be required to:Work days, nights, and/or weekends as
required.Work off an extension ladder.Work in noisy, fast paced
environment with distracting conditions.Move about facility and
stand for long periods of time.Read and write handwritten
notes.Lift and carry up to 30 pounds.The above statements are
intended to describe the general nature and level of work being
performed by individuals assigned to this job. They are not
intended to be an exhaustive list of all responsibilities, duties
and skills required of personnel so classified in this
position.
Keywords: DandB, Boston , Support Technician, Professions , Natick, Massachusetts
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