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Crew Dispatcher (On-Call 24/7)

Company: Keolis North America
Location: Boston
Posted on: September 25, 2022

Job Description:

Knowledge and Skills:

  • Must have high school diploma or equivalent.
  • Ability to prioritize and multi-task in a high-pressure office setting.
  • Must have intermediate skills in Microsoft Office, specifically Excel and Word.
  • Must be able to communicate successfully with a variety of disciplines and levels, both internal and external staff.
  • Must have the ability to establish and maintain effective working relationships with supervisors, co-workers and vendors.
  • Must possess strong oral and written communication skills.
  • Must have strong interpersonal skills. Experience:
    • Must have 5 years' successful work history in a professional environment. Strongly prefer at least 1-3 years of dispatching experience.
      • Experience working in a unionized environment.
      • Satisfactory prior work history. - Key Accountabilities:
        • Work in a 24/7/365 environment. Expected to work some overnight shifts.
        • Maintain records related to the use of crews on software and paper.
        • Make approximately 75-150 phone calls a day to dispatch crews across the network.
        • Follow FRA regulations to properly identify crew availability.
        • Comply with all related safety rules and procedures and report all hazards as required.
        • Attend and participate in all assigned training, specifically safety and security related.
        • Other duties as required. Additional Statements: Drug and alcohol screening: -Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination. Safety commitment: -Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. Environmental commitment: -Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate. EEO statement: -Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing. ADA Reasonable Accommodation: - Keolis CS is committed to the full inclusion of all qualified individuals. As part of this commitment, Keolis CS will ensure that persons with disabilities are provided reasonable accommodations. Disclaimer and closing statement: -The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible. #INDHP #CB

Keywords: Keolis North America, Boston , Crew Dispatcher (On-Call 24/7), Professions , Boston, Massachusetts

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