EHR Applications Analyst Lead - Meditech
Company: The Beth Israel Lahey Health
Location: Boston
Posted on: January 26, 2023
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Job Description:
When you join the growing BILH team, you're not just taking a
job, you're making a difference in people's lives.Job
Type:RegularScheduled Hours:40Work Shift:Day (United States of
America)he Team Lead (TL) functions as the primary expert for the
Epic application and oversees the work activities of the build
team. Working in conjunction with the Epic Application Manager
and/or Epic Application Director, the TL defines build objectives
and manages configuration, build and installation of the
application. The Team Lead (TL) will report to the Epic Application
Manager and/or Epic Application Director and will be responsible
for planning, structuring, and monitoring system implementation, as
well as testing and change control procedures. The TL takes
direction from, and collaborates with, the Epic Application Manager
and/or Epic Application Director on work priorities and manages the
resolution of escalated issues. The TL will serve as the primary
support contact for their respective application as well as serve
as a point of contact for various other applications within their
assigned team. The TL will serve as a leader with overall
responsibility for software analysis and design, application and
system installation and implementation. Provides best solutions to
identified needs, meeting operational and business objectives and
technology capabilities, and human resource requirements. Maintains
the ongoing service relationships between the IS department and its
direct application customers, and is a liaison to other departments
and entities. They will coordinate all issues that arise during the
application implementation for their respective team and must be
very knowledgeable of the organization's policies, procedures, and
business operations. Applications will be one of the following:
Ambulatory, Home Heath/Hospice, ASAP, Beacon, Beaker, Phoenix,
Research, Radiant, Cupid, WIllow, Clin Doc, Op-Time, Orders, Stork,
Bugsy, Anesthesia, Security SER,HIM, PB, HB, HBB, Cadence, Prelude,
Nursing Applications, Physician Applications, Revenue Cycle
Applications, Administrative Applications, Ancillary
Applications.Job Description:1. Defines, documents, builds and
maintains EHR application content. (essential) 2. Creates
functional specification documents to create content within the EHR
application and is primarily responsible for validating this
content with the business owner. (essential) 3. Leads IT projects,
including planning, obtaining customer input and projecting
resource requirements. Provides support to team members as well as
serving as the initial point of contact for their assigned team
(essential) 4. Identifies and resolves complex issues. This
includes identification of appropriate parties and potential
solutions with minimal guidance. (essential) 5. Demonstrates an
understanding of the job description, performance expectations, and
competency assessment. (essential) 6. Acts as a liaison between IT,
customers and/or vendors. Ability to coordinate and facilitate
meetings including all relevant documentation with all operational
areas using the software application. (essential) 7. Prepares and
maintains documentation, including analysis, design, programming,
standard procedures and user guides. (essential) 8. Performs all
other duties as needed or directed to meet the needs of the
department and/or customer. Provides on call / after hours support
as required. (essential) 9. Ability to communicate effectively with
all levels of leadership across all entities up to and including C
Level interactions. (essential) 10. Mentors, guides and leads team
members of all levels to facilitate career growth. Provides
guidance, assistance, training and feedback as needed to team
members. Assists in development of performance evaluations and
performance improvement plans for team members. (essential)
Required Qualifications: 1. High School diploma or GED required.
Bachelor's degree preferred. 2. 5-8 years related work experience
required. 3. Vendor required certification in good standing (or
proficiency if vendor accepts) for applications/modules employee is
assigned to support. If not currently certified (or proficient),
employee will have 6 months from their Date of Hire or Date of
Transfer into a position that requires certification (proficiency)
to obtain such certification. 4. Advanced skills with Microsoft
applications which may include Outlook, Word, Excel, PowerPoint or
Access and other web-based applications. May produce complex
documents, perform analysis and maintain databases. Competencies:
1. Decision Making: Ability to make decisions that are guided by
precedents, policies and objectives. Regularly makes decisions and
recommendations on issues affecting a department or functional
area. 2. Problem Solving: Ability to address problems that are
highly varied, complex and often non-recurring, requiring staff
input, innovative, creative, and Lean diagnostic techniques to
resolve issues. 3. Independence of Action: Ability to set goals and
determines how to accomplish defined results with some guidelines.
Manager/Director provides broad guidance and overall direction. 4.
Written Communications: Ability to summarize and communicate in
English moderately complex information in varied written formats to
internal and external customers. 5. Oral Communications: Ability to
comprehend and communicate complex verbal information in English to
medical center staff, patients, families and external customers. 6.
Knowledge: Ability to demonstrate in-depth knowledge of concepts,
practices and policies with the ability to use them in complex
varied situations. 7. Team Work: Ability to act as a team leader
for small projects or work groups, creating a collaborative and
respectful team environment and improving workflows. Results may
impact the operations of one or more departments. 8. Customer
Service: Ability to provide a high level of customer service and
staff training to meet customer service standards and expectations
for the assigned unit(s). Resolves service issues in the assigned
unit(s) in a timely and respectful manner. Social/Environmental
Requirements: 1. Work requires close attention to task for work to
be accurately completed. Intermittent breaks during the work day do
not compromise the work. 2. Work is varied every day and the
employee needs to be adaptable to respond to these changes and use
independent judgment and manage priorities. 3. No substantial
exposure to adverse environmental conditions 4. Health Care Status:
NHCW: No patient contact.- Health Care Worker Status may vary by
department Sensory Requirements: Close work (paperwork, visual
examination), Color vision/perception, Visual monotony, Visual
clarity Less than 3 feet, Conversation, Telephone. Physical
Requirements: Sedentary work: Exerting up to 10 pounds of force
occasionally in carrying, lifting, pushing, pulling objects.
Sitting most of the time, with walking and standing required only
occasionally This job requires constant sitting, Keyboard use.FLSA
Status:ExemptAs a health care organization, we have a
responsibility to do everything in our power to care for and
protect our patients, our colleagues and our communities. Beth
Israel Lahey Health requires that all staff be vaccinated against
influenza (flu) and COVID-19 as a condition of employment. about
this requirement.More than 35,000 people working together. Nurses,
doctors, technicians, therapists, researchers, teachers and more,
making a difference in patients' lives. Your skill and compassion
can make us even stronger.Equal Opportunity
Employer/Veterans/Disabled
Keywords: The Beth Israel Lahey Health, Boston , EHR Applications Analyst Lead - Meditech, Professions , Boston, Massachusetts
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