Systems Analyst
Company: CRICO
Location: Boston
Posted on: January 27, 2023
Job Description:
We are seeking a professional to join our experienced team in
extending our powerful learning engine to national clients. The
Systems Analyst focuses on implementation and maintenance of client
facing systems, and supporting clients with requests, maintenance,
training and problem resolution. The candidate will be responsible
for identifying, recommending, and implementing processes and
system improvements with a focus on clients' business needs, in
order to drive satisfaction with Candello products. This role
reports directly to the Head of Business and Client Operations.
Responsibilities
- Manages acquisition and intake of client and third-party data
through initial transfers and ongoing operations, maintaining
integrity of data throughout
- Recognizes and operationalizes opportunities to increase
efficiency of data flow and data management
- Builds foundational understanding of the nature of the health
care related claims data that we work with
- Collaborates with client management team in addressing client
needs and requests, including identifying opportunities to
expand/evolve relationships
- Maintains expertise and knowledge of CRICO's full suite of
offerings and recommends products/services to customers as
appropriate
- Provides training on CRICO Candello products as needed
- Actively seeks out opportunities to achieve efficiencies within
team
- Works collaboratively to evolve solutions and resolve issues
alongside other departments within CRICO, including Information
Technology and Analytics teams
- Participates in client implementation and ensure on time and
within scope delivery of products and services
- Serves as escalation point for Candello product related
issues
- Performs other related duties as required by position
- Bachelor's Degree required; Master's preferred
- 3+ years of relevant experience in systems and data management,
analytics development, implementation and support
- SQL knowledge and experience required
- Excellent communication skills, including experience in
communicating and interacting with clients/customers
- Demonstrated problem solving skills essential
- Ability to prioritize and juggle multiple commitments
- Knowledge of insurance and or health care highly preferred
- Knowledge of data management tools is desirable
- As of September 15th, 2021, as a condition of employment, all
CRICO employees are required to be vaccinated, and must produce
proof of vaccination
Keywords: CRICO, Boston , Systems Analyst, Professions , Boston, Massachusetts
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