IT Epic Willow Inventory Analyst II
Company: Boston Children's Hospital
Posted on: May 28, 2023
Boston Children's Hospital's EHR system will be consolidated
from two systems (Cerner and Epic) into a single one by Epic. Using
Epic's EHR software, the hospital will embrace an enhanced model of
care centered on readily available health information. This
18-month implementation of a new, unified EHR platform is an
enterprise initiative for the hospital that will further strengthen
the care we provide to patients and families.This IT Epic Analyst
II will be responsible for:
- Serves as a team resource with a deepening knowledge of
assigned operations, the related Epic application and relationships
with other Epic products. Begins to specialize in a particular area
of a broad process (e.g., an area of the revenue cycle, inpatient,
ambulatory). Work typically requires an understanding of context
and relationships between operations and Epic related systems in
addition to understanding the basis for current configurations
(i.e., historical decisions) in order to resolve moderately complex
problems. Solutions typically involve changes to data, rules, and
templates and often have large downstream implications.
- Engages end-users in operations to understand business needs
(process, data and/or reporting) and the context for the current
state. Clarifies and finalizes the scope of the request with the
end-user/client. Conducts technology and operations analyses.
- Participates in analyzing tickets to identify need for
- Following departmental protocol, independently performs
moderately complex configuration to address business needs.
Modifies rules which are often characterized by multiple variables,
use of new elements or properties (e.g., visit types in Cadence),
creation of templates based on standards (e.g., user access
templates), some custom logic (although still straightforward),
- Coordinates the implementation of solutions impacting the
supported application, the external vendor, end users, and
supporting technical teams. Researches and analyzes the
functionality of vendor and internally developed applications as it
relates to the supported application.
- Participates in upgrades by reviewing release notes that impact
the supported Epic application. Outlines the necessary build and/or
testing for review by senior team member or manager. Communicates
upgrade milestones to project team and customers and manages to
these. Creates, maintains and updates relevant test scripts.
Performs intermediate system maintenance (e.g., working with
sending systems to address interface errors, annual loading and
updates for industry based edits).
- Engages in ongoing communication with super-users and their
managers related to supported application and operational
processes. Employs strong communication skills to explain
moderately complex issues and influence others in reaching and
implementing effective solutions.
- Regularly obtains feedback from super-users and their managers.
May provide specialty training to user groups.
- Guides less experienced team members in necessary build and
- May attend and present at external forums (i.e., Epic XGM
Support - Expert Group Meeting).In order to qualify, you must have:
- High School Diploma / GED, Bachelor's preferred
- 1 year of experience directly involved in Epic application
support and/or implementation, 3 years preferred
- Epic certification in one of the following module areas
- Willow InventoryBoston Children's Hospital offers competitive
compensation and unmatched benefits including flexible schedules,
affordable health, vision and dental insurance, child care and
student loan subsidies, generous levels of time off, 403(b)
Retirement Savings plan, Pension, Tuition and certain License and
Certification Reimbursement, cell phone plan discounts and
discounted rates on T-passes. Experience the benefits of passion
and teamwork.This role is eligible for a hybrid-remote
Keywords: Boston Children's Hospital, Boston , IT Epic Willow Inventory Analyst II, Professions , Boston, Massachusetts
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