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Executive Deskside Support Technician

Company: XPO
Location: Boston
Posted on: May 29, 2023

Job Description:

Solutions driven success.XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. -As the Executive Deskside Support Technician, you will provide comprehensive technical support, including tracking, troubleshooting, and resolving all end-user computer issues. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. Become a part of our dynamic team and we'll help you develop to a level that will exceed your expectations.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.What you'll do on a typical day:

  • Deliver elite support to onsite and remote executives in a courteous and professional manner
  • Develop solid relationships, demonstrate the ability to inspire trust, and maintain confidentiality to best understand and support executive-level needs
  • Provide recommendations regarding new technologies to better support the company
  • Independently resolve complex, break/fix issues in person or via telephoneWhat you need to succeed at XPO:At a minimum, you'll need:
    • Bachelor's degree or equivalent related work or military experience
    • 2 years of experience supporting a corporate, networked computer environment
    • Proficiency with PC, MAC, mobile devices, LAN/WAN, printers, communication devices and other peripherals
    • Advanced knowledge, support and troubleshooting of AV, presentation and teleconferencing equipmentIt'd be great if you also have:
      • Degree in Computer Science or Management Information Systems
      • MCP, MSCE or A+ certifications
      • 10 years of experience supporting a corporate networked computer environment, including: installing, troubleshooting and supporting corporate AV equipment; providing executive/VIP support; building, deploying and troubleshooting desktop computers
      • Microsoft Windows OS, Active Directory, O365 and Telephony equipment support experience
      • Ability to quickly learn and achieve proficiency in new software applicationsBe part of something big.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. - -The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. - - -Review XPO's candidate privacy statement - -

Keywords: XPO, Boston , Executive Deskside Support Technician, Professions , Boston, Massachusetts

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