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Senior Functional Analyst

Company: Kforce Technology
Location: Acton
Posted on: September 19, 2023

Job Description:

Kforce has a client in Acton, MA that is seeking a Senior Functional Analyst. The Senior Functional Analyst will be responsible for supporting Commercial functions through CRM administrative tasks, and business processes definition.


  • Perform business and systems analysis work; Conduct requirements analysis via information gathering sessions with business users and technical staff, workshops, and meetings to define business requirements
  • Develop supporting process flows
  • Conduct analysis and documentation of existing business processes; Recommend process improvements
  • Creation of reports in using report builder and other analytics tools
  • Work with and manage complex workflows as they pertain to business process
  • Create and maintain business requirement documentation which can include use cases, process flows, and system interface diagrams
  • Assist with design documentation supporting business needs
  • Communicate effectively with business users on the status of enhancements, projects, and open production support tickets
  • Develop comprehensive test plans with users, coordinate test activities and/or help execute test components

Keywords: Kforce Technology, Boston , Senior Functional Analyst, Professions , Acton, Massachusetts

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