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Desktop Support Technician I US

Company: Insync Staffing
Location: Bedford
Posted on: May 15, 2024

Job Description:

$22/hrDuration Temp to HireMonday-Friday 8:00am-5:00pmLocation: Bedford, MA 01730Job Summary:As a Desktop Technician, you'll play a crucial role in supporting our customers and proactively identifying their needs.Troubleshooting and preventative maintenance of the site.Communications with customersSetting up laptops, installing software, updating hardware BIOSConfiguring Windows or Mac for the specific user and testing.What You'll Do:Deliver exceptional customer service as the face of the Company.Responsible for interacting and servicing our clients with any technical problem they are experiencing.Be helpful, relatable, and pleasant while diagnosing and fixing their problems.Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems.Determine the most cost-effective repair to minimize customer downtime.Prepare reports for analysis of product failure trends and service issues.Requirements:1-2 years of related work experienceReliable transportationDrug-screen and background screeningExcellent customer relationship skillsExcellent problem-solving skillsA high school diploma requires, post-secondary education in a related field or equivalent work experience preferredBenefits (employee contribution):Health insuranceHealth savings accountDental InsuranceVision insuranceFlexible spending accountsLife insuranceRetirement planAll qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#IND23by Jobble

Keywords: Insync Staffing, Boston , Desktop Support Technician I US, Professions , Bedford, Massachusetts

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