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Import Operations Associate

Company: NNR Global Logistics USA Inc.
Location: Boston
Posted on: February 15, 2018

Job Description:

Company Profile: A $4 Billion global organization with over 18,000 employees, renowned for delivering confidence, comfort and enjoyment for over 100 years. With a growing network of facilities worldwide, NNR Global Logistics is well positioned as your perfect supply chain partner. A people-centric organization, satisfying in excess of 1 million customers - every day. Aligned to our Corporate Philosophy, our mission is to ensure our customers, our employees and anyone engaging with NNR, experience Confidence, Comfort and Enjoyment. Job Description: This position is for local residents only. Sorry, Visa / sponsorship not available. JOB SUMMARY Import Operations is responsible for performing break bulk operations and import customer service duties to process the documentation necessary for import freight to clear US Customs and delivered to the final consignee in a timely and safe manner in accordance with governmental regulations. Duties & Functions Essential: Coordinates with Agents and partners and ensure that all import shipments are properly documented. Sort, process and distribute all documentation for incoming consolidations and direct shipments. Study various modes of transportation to ascertain the most efficient and timely movement of freight for forwarding and delivery. Make I/T entries for on-forwarding of shipments to all destinations and arrange transportation to said destination. Ensure that all documents required by U.S. Customs regulations are correct and complete to include customer compliance under the supervision of the designated Customs Brokers. Negotiate with trucking companies and airlines to obtain rates and guarantee of delivery. Arrange local deliveries for NNR customers after customs clearance when appropriate. Issue invoices to customers. Set up all necessary arrangements indicated on Advance Information for the smooth movement of import freight. Provide quotations in response to customers and internal requests including overseas partners. Perform customer service duties with correspondence to customers and overseas partners, e-mails fax, etc. Assist in the implementation of customer service policies and procedures to ensure that the service that is being provided is of the appropriate standard and level. Other responsibilities and duties will be assigned as may develop or may be necessary to fulfill the above position. Must have basic training in ISO if applicable. Must be able to convey information and ideas clearly. Must be able to evaluate and select among courses of action quickly and accurately. Must routinely meet deadlines. Must be able to multi task. Must be effective in handling problems in the workplace including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening, understanding and clarifying the concerns and issues raised by co-workers and business clients. Employee must have excellent written and oral communications skills. Employee must have excellent organizational skills and be prepared to work as a team player. Comply at all times with NNR USA standards and regulations to encourage safe and efficient business operations. Attend meetings/training as required by management. Perform other duties as requested by management. Education & Experience: 1-3 years import break bulk experience preferred. High School diploma or equivalent and/or related experience in a related field preferred. Employee must have basic computer skills to include word processing and spreadsheets. Employee must have the ability to use basic math skills to calculate duties and freight, storage and other charges. Employee must have a good understanding of the international forwarding business. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects. Overnight travel may be required, including foreign travel. Employee must have a valid driver s license and own a car.

Keywords: NNR Global Logistics USA Inc., Boston, Import Operations Associate, Professions, Boston, Massachusetts

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